I cannot open any attachments. My wife can on same computer Help

B

BMWTRAVELS

I cannot open any attachments for about a week now. Before this everything
was fine, computer working well and fast. I am using Vista and Outlook 2007.
On the same comouter, when my wife signs in - no problem - she can open
eveything as I did a week ago. Does anyone have a solution? Thanks.

BMWTRAVELS
 
B

BMWTRAVELS

HI Diane - .doc;.jpg;gif;wmv and others cannot be opened. I get a message:
"This file cannot be previewed. Whrn I try to open I get message: "Cannot
create file"

Diane Poremsky said:
what type of attachments? What happens when you try?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
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newsreader to msnews.microsoft.com.


BMWTRAVELS said:
I cannot open any attachments for about a week now. Before this everything
was fine, computer working well and fast. I am using Vista and Outlook
2007.
On the same comouter, when my wife signs in - no problem - she can open
eveything as I did a week ago. Does anyone have a solution? Thanks.

BMWTRAVELS
 
D

Diane Poremsky [MVP]

Try deleting the contents of the securetemp folder.
http://www.slipstick.com/outlook/securetemp.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


BMWTRAVELS said:
HI Diane - .doc;.jpg;gif;wmv and others cannot be opened. I get a message:
"This file cannot be previewed. Whrn I try to open I get message: "Cannot
create file"

Diane Poremsky said:
what type of attachments? What happens when you try?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


BMWTRAVELS said:
I cannot open any attachments for about a week now. Before this
everything
was fine, computer working well and fast. I am using Vista and Outlook
2007.
On the same comouter, when my wife signs in - no problem - she can open
eveything as I did a week ago. Does anyone have a solution? Thanks.

BMWTRAVELS
 
B

BMWTRAVELS

I am not sure if this went through before so I am sending it again. Files
like .doc;.jpg;gif;wmv and others. WHen I try to preview the message is :This
file cannot be previewed. When trying to open I receive the meassage "Cannot
create file"

Diane Poremsky said:
what type of attachments? What happens when you try?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


BMWTRAVELS said:
I cannot open any attachments for about a week now. Before this everything
was fine, computer working well and fast. I am using Vista and Outlook
2007.
On the same comouter, when my wife signs in - no problem - she can open
eveything as I did a week ago. Does anyone have a solution? Thanks.

BMWTRAVELS
 
B

BMWTRAVELS

I WENT TO THE LINK YOU GAVE AND FOLLOWED THE PATH ALL THE WAY UP TO:
C:\Users\username\AppData\Local\Microsoft\Windows> BUT THERE IS NO TEMPORARY
INTERNET FILES FOLDER???

Diane Poremsky said:
Try deleting the contents of the securetemp folder.
http://www.slipstick.com/outlook/securetemp.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


BMWTRAVELS said:
HI Diane - .doc;.jpg;gif;wmv and others cannot be opened. I get a message:
"This file cannot be previewed. Whrn I try to open I get message: "Cannot
create file"

Diane Poremsky said:
what type of attachments? What happens when you try?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I cannot open any attachments for about a week now. Before this
everything
was fine, computer working well and fast. I am using Vista and Outlook
2007.
On the same comouter, when my wife signs in - no problem - she can open
eveything as I did a week ago. Does anyone have a solution? Thanks.

BMWTRAVELS
 
D

Diane Poremsky [MVP]

it's a hidden folder - its easier if you get the path from the registry.

It's at
HKEY_CURRENT_USER\Software\Microsoft\Office\xx.0\Outlook\Security\OutlookSecureTempFolder


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


BMWTRAVELS said:
I WENT TO THE LINK YOU GAVE AND FOLLOWED THE PATH ALL THE WAY UP TO:
C:\Users\username\AppData\Local\Microsoft\Windows> BUT THERE IS NO
TEMPORARY
INTERNET FILES FOLDER???

Diane Poremsky said:
Try deleting the contents of the securetemp folder.
http://www.slipstick.com/outlook/securetemp.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


BMWTRAVELS said:
HI Diane - .doc;.jpg;gif;wmv and others cannot be opened. I get a
message:
"This file cannot be previewed. Whrn I try to open I get message:
"Cannot
create file"

:

what type of attachments? What happens when you try?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I cannot open any attachments for about a week now. Before this
everything
was fine, computer working well and fast. I am using Vista and
Outlook
2007.
On the same comouter, when my wife signs in - no problem - she can
open
eveything as I did a week ago. Does anyone have a solution? Thanks.

BMWTRAVELS
 
B

BMWTRAVELS

I did this and tried to clear folder and got message could not delete all
files. Male sure you don't have any files open. When I tried to open file -
message "file is not accesible. The file is corrupted or unreadable.??? Next
 
B

Brian Tillman [MVP - Outlook]

I did this and tried to clear folder and got message could not delete all
files. Male sure you don't have any files open. When I tried to open
file -
message "file is not accesible. The file is corrupted or unreadable.???

Apparently you have one or more of those temporary files open in some
application. Close all your applications before running the OutlookTool
program.
 
B

BMWTRAVELS

I closed everything, re booted and went to the Outlook tool and the same
messages appeared for both actions.
 
B

Brian Tillman [MVP - Outlook]

I closed everything, re booted and went to the Outlook tool and the same
messages appeared for both actions.

Perhaps the author of the tool can explain that. There's a link on the web
pages.
 

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