I cannot open email attachments containing word .doc documents

[Ashley]

I have microsoft word 2007, I cannot open any word documents via my email. If
someone is sending an attachment, I have downloaded a compatibility package
in case the person is not using 07' and it still isnt working. This is very
frustrating because I cannot open anything my classmates or teachers are
sending me. The error message says : Windows cannot find
C:/users:steve/Appdata/Local/Temp/Low/domino Web Access/ ch. 18 outline. doc
Make sure you type the name correctly, and then try again.

If I save the document onto a thumb drive and then load it onto the computer
that way , I can open the document just fine, so there is a disconnect in
downloading from the internet?

Can anyone help??

 

[Graham Mayor]

You don't need the compatibility pack if you have Word 2007. It is to
provide 2007 compatibility for earlier versions.

Don't 'open' documents from e-mail. Right click the attachment and save to
the hard drive. Open from there.

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Graham Mayor - Word MVP


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