I cannot receive email

[David A. Frye]

My mail was going to Outlook Express. I was able to import email from
Outlook Express to Microsoft Office Outlook. I made Outlook Express
offline. I alaso turned off some swith on the bottom of the file menue of MS
Office Outlook. Now I cannot receive email on MS Office Outlook. It is my
default.
Thanks for any assistance you may offer

 

[Vince Averello [MVP-Outlook]]

What happens when you try to receive mail in Outlook?

 

[David A. Frye]

What happens when you try to receive mail in Outlook?




I have both MS Ofice Outlook and Outlook Express installed. However Express is off line. Before Express went offline I was able to receive email and then export to to MS Office Outlook. Now, simply nothing happens with Office Outlook when I receive email; it is received in my provider's mailbox, but does not travel to Office Outlook. I suspect some kind of setting needs to be made in Office Outlook, but I don't know what to do. Thanks for any assistance.

D.

 

[Brian Tillman]

I have both MS Ofice Outlook and Outlook Express installed. However
Express is off line. Before Express went offline I was able to
receive email and then export to to MS Office Outlook. Now, simply
nothing happens with Office Outlook when I receive email; it is
received in my provider's mailbox, but does not travel to Office
Outlook. I suspect some kind of setting needs to be made in Office
Outlook, but I don't know what to do. Thanks for any assistance. D.

Have you correctly specified your account setting in Outlook?

 

[David A. Frye]

Have you correctly specified your account setting in Outlook?

I believe I have. I can now import messages from my email provider but I am
hoping that I can have messages delivered directly to MS Office Outlook.
Isn't Office Outlook suppose to do that.

Thanks very much for your assistance.
D.

 

[Brian Tillman]

I believe I have. I can now import messages from my email provider
but I am hoping that I can have messages delivered directly to MS
Office Outlook. Isn't Office Outlook suppose to do that.

Well, it certainly does for thousands of other people, including me. Have
you tried importing your Outlook Express account settings with File>Import
and Export>Import Internet Mail Account Settings?

 

[David A. Frye]

Well, it certainly does for thousands of other people, including me. Have
you tried importing your Outlook Express account settings with File>Import
and Export>Import Internet Mail Account Settings?

Many thanks,
D.

 

[David A. Frye]

Many thanks,
D.

Brian and others who wrote- success, it Office Outlook works properly.
Thanks for taking the time to help me. I'll do the same for someone in the
future.
David