I cannot receive emails with Outlook 2003. Help... :-)

[Greenguy8820]

I bought a brand new laptop (HP) recently. I use (or try) to use Outlook to
get my emails. My ISP is Comcast, Linksys wireless network, Norton AntiVirus
and System Works 2006.
I have POP3 and IMAP accounts. I can receive emails but cannot send
anything. It says something like: error 0x800CCC7D. Or sometimes I got
message titlted :"undelivrable" saying "Your message did not reach some or
all of the intended recipients", "Relay access denied".
The test account settings works fine when I create the email accounts. I
think I set them right. I turned off the scanning of outgoing messages on
Norton AV, it didn't do anything.

S.O.S.

 

[Brian Tillman]

I bought a brand new laptop (HP) recently. I use (or try) to use
Outlook to get my emails. My ISP is Comcast, Linksys wireless
network, Norton AntiVirus and System Works 2006.
I have POP3 and IMAP accounts. I can receive emails but cannot send
anything. It says something like: error 0x800CCC7D. Or sometimes I got
message titlted :"undelivrable" saying "Your message did not reach
some or all of the intended recipients", "Relay access denied".

You are not properly authenicating to the outgoing server.

 

[Hal Hostetler [MVP-P/I]]

Here's more info on the subject:

http://office.microsoft.com/en-us/assistance/HA011128331033.aspx
Troubleshoot 550, 553, and relay-prohibited errors

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com