I cannot reinstall business contact manager

D

dave

This is the error log I am getting, please give me any help possible. I have
put the source disk that came with my computer but it does not seem to be
working.

=== Verbose logging started: 03/18/2008 10:11:20 Build type: SHIP UNICODE
4.00.6000.00 Calling process: C:\Windows\System32\msiexec.exe ===
MSI (c) (60:94) [10:11:20:058]: Resetting cached policy values
MSI (c) (60:94) [10:11:20:058]: Machine policy value 'Debug' is 0
MSI (c) (60:94) [10:11:20:058]: ******* RunEngine:
******* Product: {B32C4059-6E7A-41EF-AD20-56DF1872B923}
******* Action:
******* CommandLine: **********
MSI (c) (60:94) [10:11:20:060]: Client-side and UI is none or basic: Running
entire install on the server.
MSI (c) (60:94) [10:11:20:060]: Grabbed execution mutex.
MSI (c) (60:94) [10:11:20:078]: Cloaking enabled.
MSI (c) (60:94) [10:11:20:078]: Attempting to enable all disabled privileges
before calling Install on Server
MSI (c) (60:94) [10:11:20:090]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (s) (0C:F4) [10:11:20:146]: Grabbed execution mutex.
MSI (s) (0C:98) [10:11:20:148]: Resetting cached policy values
MSI (s) (0C:98) [10:11:20:148]: Machine policy value 'Debug' is 0
MSI (s) (0C:98) [10:11:20:148]: ******* RunEngine:
******* Product: {B32C4059-6E7A-41EF-AD20-56DF1872B923}
******* Action:
******* CommandLine: **********
MSI (s) (0C:98) [10:11:20:148]: Machine policy value 'DisableUserInstalls'
is 0
MSI (s) (0C:98) [10:11:20:148]: Setting cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:148]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:148]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:148]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:150]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:150]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:150]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:154]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:154]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:154]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:154]: SRSetRestorePoint skipped for this
transaction.
MSI (s) (0C:98) [10:11:20:155]: End dialog not enabled
MSI (s) (0C:98) [10:11:20:156]: Original package ==>
C:\Windows\Installer\31d98.msi
MSI (s) (0C:98) [10:11:20:156]: Package we're running from ==>
C:\Windows\Installer\31d98.msi
MSI (s) (0C:98) [10:11:20:159]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:159]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:159]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{B32C4059-6E7A-41EF-AD20-56DF1872B923}'.
MSI (s) (0C:98) [10:11:20:159]: APPCOMPAT: no matching ProductCode found in
database.
MSI (s) (0C:98) [10:11:20:160]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:160]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:160]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:160]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:160]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:167]: MSCOREE already loaded, using loaded copy
MSI (s) (0C:98) [10:11:20:170]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:170]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:170]: Couldn't find local patch ''. Looking for it
at its source.
MSI (s) (0C:98) [10:11:20:170]: Resolving Patch source.
MSI (s) (0C:98) [10:11:20:170]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (0C:98) [10:11:20:170]: User policy value 'DisableMedia' is 0
MSI (s) (0C:98) [10:11:20:170]: Machine policy value 'AllowLockdownMedia' is 1
MSI (s) (0C:98) [10:11:20:170]: SOURCEMGMT: Looking for sourcelist for
product {303D4375-063C-4816-976E-51DCBA1BA92E}
MSI (s) (0C:98) [10:11:20:171]: Note: 1: 1706 2:
{303D4375-063C-4816-976E-51DCBA1BA92E} 3:
MSI (s) (0C:98) [10:11:20:171]: SOURCEMGMT: Failed to resolve source
MSI (s) (0C:98) [10:11:20:171]: Searching provided command line patches for
patch code {303D4375-063C-4816-976E-51DCBA1BA92E}
MSI (s) (0C:98) [10:11:20:172]: Note: 1: 1708
MSI (s) (0C:98) [10:11:20:172]: Product: Business Contact Manager for
Outlook 2007 -- Installation failed.

MSI (s) (0C:98) [10:11:20:173]: Windows Installer installed the product.
Product Name: Business Contact Manager for Outlook 2007. Product Version:
3.0.5828.0. Product Language: 1033. Installation success or error status:
1612.

MSI (s) (0C:98) [10:11:20:175]: MainEngineThread is returning 1612
MSI (s) (0C:F4) [10:11:20:175]: No System Restore sequence number for this
installation.
The installation source for this product is not available. Verify that the
source exists and that you can access it.
C:\Windows\Installer\31d98.msi
MSI (c) (60:94) [10:11:20:181]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (60:94) [10:11:20:182]: MainEngineThread is returning 1612
=== Verbose logging stopped: 03/18/2008 10:11:20 ===
 
L

Luther

This is the error log I am getting, please give me any help possible. I have
put the source disk that came with my computer but it does not seem to be
working.

=== Verbose logging started: 03/18/2008  10:11:20  Build type: SHIP UNICODE
4.00.6000.00  Calling process: C:\Windows\System32\msiexec.exe ===
MSI (c) (60:94) [10:11:20:058]: Resetting cached policy values
MSI (c) (60:94) [10:11:20:058]: Machine policy value 'Debug' is 0
MSI (c) (60:94) [10:11:20:058]: ******* RunEngine:
           ******* Product: {B32C4059-6E7A-41EF-AD20-56DF1872B923}
           ******* Action:
           ******* CommandLine: **********
MSI (c) (60:94) [10:11:20:060]: Client-side and UI is none or basic: Running
entire install on the server.
MSI (c) (60:94) [10:11:20:060]: Grabbed execution mutex.
MSI (c) (60:94) [10:11:20:078]: Cloaking enabled.
MSI (c) (60:94) [10:11:20:078]: Attempting to enable all disabled privileges
before calling Install on Server
MSI (c) (60:94) [10:11:20:090]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (s) (0C:F4) [10:11:20:146]: Grabbed execution mutex.
MSI (s) (0C:98) [10:11:20:148]: Resetting cached policy values
MSI (s) (0C:98) [10:11:20:148]: Machine policy value 'Debug' is 0
MSI (s) (0C:98) [10:11:20:148]: ******* RunEngine:
           ******* Product: {B32C4059-6E7A-41EF-AD20-56DF1872B923}
           ******* Action:
           ******* CommandLine: **********
MSI (s) (0C:98) [10:11:20:148]: Machine policy value 'DisableUserInstalls'
is 0
MSI (s) (0C:98) [10:11:20:148]: Setting cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:148]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:148]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:148]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:150]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:150]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:150]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:154]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:154]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:154]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:154]: SRSetRestorePoint skipped for this
transaction.
MSI (s) (0C:98) [10:11:20:155]: End dialog not enabled
MSI (s) (0C:98) [10:11:20:156]: Original package ==>
C:\Windows\Installer\31d98.msi
MSI (s) (0C:98) [10:11:20:156]: Package we're running from ==>
C:\Windows\Installer\31d98.msi
MSI (s) (0C:98) [10:11:20:159]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:159]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:159]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{B32C4059-6E7A-41EF-AD20-56DF1872B923}'.
MSI (s) (0C:98) [10:11:20:159]: APPCOMPAT: no matching ProductCode found in
database.
MSI (s) (0C:98) [10:11:20:160]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:160]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:160]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:160]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:160]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:167]: MSCOREE already loaded, using loaded copy
MSI (s) (0C:98) [10:11:20:170]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:170]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (0C:98) [10:11:20:170]: Couldn't find local patch ''. Looking for it
at its source.
MSI (s) (0C:98) [10:11:20:170]: Resolving Patch source.
MSI (s) (0C:98) [10:11:20:170]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (0C:98) [10:11:20:170]: User policy value 'DisableMedia' is 0
MSI (s) (0C:98) [10:11:20:170]: Machine policy value 'AllowLockdownMedia' is 1
MSI (s) (0C:98) [10:11:20:170]: SOURCEMGMT: Looking for sourcelist for
product {303D4375-063C-4816-976E-51DCBA1BA92E}
MSI (s) (0C:98) [10:11:20:171]: Note: 1: 1706 2:
{303D4375-063C-4816-976E-51DCBA1BA92E} 3:  
MSI (s) (0C:98) [10:11:20:171]: SOURCEMGMT: Failed to resolve source
MSI (s) (0C:98) [10:11:20:171]: Searching provided command line patches for
patch code {303D4375-063C-4816-976E-51DCBA1BA92E}
MSI (s) (0C:98) [10:11:20:172]: Note: 1: 1708
MSI (s) (0C:98) [10:11:20:172]: Product: Business Contact Manager for
Outlook 2007 -- Installation failed.

MSI (s) (0C:98) [10:11:20:173]: Windows Installer installed the product.
Product Name: Business Contact Manager for Outlook 2007. Product Version:
3.0.5828.0. Product Language: 1033. Installation success or error status:
1612.

MSI (s) (0C:98) [10:11:20:175]: MainEngineThread is returning 1612
MSI (s) (0C:F4) [10:11:20:175]: No System Restore sequence number for this
installation.
The installation source for this product is not available. Verify that the
source exists and that you can access it.
C:\Windows\Installer\31d98.msi
MSI (c) (60:94) [10:11:20:181]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (60:94) [10:11:20:182]: MainEngineThread is returning 1612
=== Verbose logging stopped: 03/18/2008  10:11:20 ===
Click to expand...

When you say reinstall, does that mean it's already installed on this
machine, and you are running reinstall from control panel, or running
the setup.exe again?
 

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