I cannot remove Personal Folders with non existant data file

[JF]

My Folders List shows 3 Personal folders which I cannot Close or delete.
I think this is because I have deleted the corresponding data files. Is
there any way to remove these folders from the Folders List.
I have tried scanpst.exe to no effect.
I cannot find any setting to change to remove them
There is nothing pertinent on the Knowledge Base as there they appear to
list only problems with corrupt pst files.
I am not using Excahange but only Outlook 2003 with normal POP style Mail
servers
Thanks

 

[neo [mvp outlook]]

Try using the mail applet in the control panel to remove the offending pst
files (the data files button). (Note: Mail applet doesn't show unless you
are in the "classic view". Look in upper left of control panel window for
the link to switch between classic and category.)

/neo

ps - i'm assuming your operating system is windows xp.

 

[Sue Mosher [MVP-Outlook]]

And if that doesn't work (as it probably won't), you may need to either just ignore it or create a new mail profile.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[JF]

My problem was that data files (.pst) in my %HOME_DIR%\Local
Settings\Applications Data\Microsoft\Outlook do not compleetely determine
what is in Outlook. There is also the Profile to consider. So creating a new
profile and importing the old data into the new setup worked a treat.

Thanks to Sue Mosher (i'll recommend your book), and thanks also to Neo