i cant get handwriting recognition to work!

[cameron.pierson]

when i click drawing pad whilst in work the drawing pad opens and i can write
and insert the writing but instead of the ink bottle image i see a icon of a
page with 2 cogs on it. when i click it instead of opening the writing pad it
just clises the drawing pad and nothing else. also when i go to click on
write anywhere it doesnt let me write either... i had this working in the
past but my harddrive broke and had to be replaced. since i got my laptop
back from repair with a brand new empty hardrive in it apart from the
operating system installed i havent managed to get handwriting regocnition to
work. i can only assume something is wrong with the install of what ever it
is that contorlls the handwriting recognition because of the missing icon and
not being able to write... can anyone help?

 

[Bob I]

You will likely need to review what was installed and how. Was the
repair done by the manufacturer? Who installed the operating system, the
software?

 

[cameron.pierson]

dont worry, i just reinstalled office again and it worked... sorry for
bothering you with such a stupid question that was resolved so easily

 

[Bob I]

Not a problem, many times the user just needs a nudge in the right
direction.