I can't get Word 2000 to work 1st time

[Bill]

just re-installed all my programs on a "new" computer
and now when I try to open the Word 2000 program I get an
error message.
I can't get help from Microsoft because
they want the ID number which is in the program that I
can't open. I tried to use the key code for the ID
number...to get help but it doesn't work.

PS. I am using Win98 as the operating system.

Here is the error message that I get:

WINWORD caused an invalid page fault in
module VBE6.DLL at 015f:650d6d0b.
Registers:
EAX=00000000 CS=015f EIP=650d6d0b EFLGS=00010206
EBX=0045bdb8 SS=0167 ESP=0062ded4 EBP=0062e150
ECX=00000438 DS=0167 ESI=0045b974 FS=2a1f
EDX=0044cadc ES=0167 EDI=00000000 GS=0000
Bytes at CS:EIP:
89 1c b8 5f 5e 5b c2 08 00 83 ec 28 53 55 56 57
Stack dump:
00000000 0062e178 0062e60c 650533cb 0062e178 00000000
00000438 00000000 0062df28
65040f68 0062df00 00000000 0062df90 0062dfa8 0062df10
00000000
..

 

[Suzanne S. Barnhill]

See section 2(d) of http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm