The first thing I tell users is to try and repair your Office product in case
it has become corrupted. In any Office product go to Help menu -> Detect and
Repair.
If that doesn't work, try searching the forums for people that have had
similar issues as yours, you'd be surprised that many of the issues people
post about have already been resolved previously.
Have you tried manually downloading the update via the Microsoft DOwnload
center? Give it a try if not,
http://support.microsoft.com/default.aspx?scid=kb;en-us;832671, I recommend
the administrative version of the update for installs that have failed.
Give these a try and please respong with your results.
Gustavo
Software Test Engineer
Microsoft
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