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wawi
Some time ago, I had a problem with windows xp and I had to repair the whole
windows by using the bootable windows xp pro CD.
After words, I noticed my very strange problem in all Microsoft office XP
applications, that’s it:
When I type any words in the help assistant, it works well and gives me
suitable help links, but when I click on any link of them, no response occurs
at all!!! And this problem occurred in all office XP applications !!
I tried to repair the office from the Add / Remove Programs and restored all
the default settings but with no benefit !!
Then I decided to remove it completely with its service pack 3 and all its
hot fixes and I restarted my pc after the removal and I used Norton One
Button Checkup as a registry cleaner to ensure the complete removal, then I
installed the office XP again , but it was a surprise after all that,….. The
problem persisted and appeared again!!!!!!!!!
I tried another final solution I could think about, that I uninstalled it
again and installed office 2003,…….and yes …….the problem continued and I
couldn’t open any help link in any office application.!!
May I find a solution for this problem or the only solution is to format the
drive and install a clean copy of windows then the office again ???!!
N.B. I tried to open the help of other programs in my pc and all of them
worked very well , and I tried to open files of the extension (.hlp) as those
files have the same icon as that appears beside the help links in office 2003
applications and those files opened normally, so I became so wondered and I
couldn’t determine the problem cause at all !!!!
Thanks a lot for helping me
windows by using the bootable windows xp pro CD.
After words, I noticed my very strange problem in all Microsoft office XP
applications, that’s it:
When I type any words in the help assistant, it works well and gives me
suitable help links, but when I click on any link of them, no response occurs
at all!!! And this problem occurred in all office XP applications !!
I tried to repair the office from the Add / Remove Programs and restored all
the default settings but with no benefit !!
Then I decided to remove it completely with its service pack 3 and all its
hot fixes and I restarted my pc after the removal and I used Norton One
Button Checkup as a registry cleaner to ensure the complete removal, then I
installed the office XP again , but it was a surprise after all that,….. The
problem persisted and appeared again!!!!!!!!!
I tried another final solution I could think about, that I uninstalled it
again and installed office 2003,…….and yes …….the problem continued and I
couldn’t open any help link in any office application.!!
May I find a solution for this problem or the only solution is to format the
drive and install a clean copy of windows then the office again ???!!
N.B. I tried to open the help of other programs in my pc and all of them
worked very well , and I tried to open files of the extension (.hlp) as those
files have the same icon as that appears beside the help links in office 2003
applications and those files opened normally, so I became so wondered and I
couldn’t determine the problem cause at all !!!!
Thanks a lot for helping me