i can't open outlook 2007

[Regan M]

I can't open Outlook 2007. When I click on the icon, it comes up saying
Microsoft has encountered a problem and needs to close... etc but in the
middle of this dialogue box it has a check box, pre ticked asking to restart
Outlook 2007 and I choose dont send report and it comes up again it's like
going round in circles, then after a few times it says outlook failed to
start in safe mode would you like to run detect and repair? I do this and it
does the same thing it did to start with. It is very important I get this
fixed as I have a load of important emails i need to get to. I have tried
uninstalling and reinstalling, running repair wizards etc. Nothing works!!!

HEEEELLLP!!!!!

 

[Vince Averello [MVP - Outlook]]

Have you:
- run ScanPST.EXE on your PST file?
- remove & recreated your profile in the Control Panel's Mail applet?

 

[Regan M]

No I haven't, how do I do this?

I have also went to the containing folder. In the properties the folder is
marked 'Read Only'. I unmark it and choose apply, when I go back it still
has the read only box checked! again, in circles.

 

[Vince Averello [MVP - Outlook]]

Find ScanPST.EXE on your machine and run it. Direct it to the PST file on
your system and see what happens.

 

[Regan M]

hi vince

i did this and it worked.

thanks so much for your help

regan.