I can't receive E-Mails in Outlook 2007

[Terry Gormley uk]

I've just bought a new PC running 64 Bit Vista.
I configured Windows Mail to manage my E-Mail - no problems.
A few days ago I installed a trial version of Office 2007 and set up Outlook
as my E-Mail program.
I allowed the "wizard" to import my settings from Windows Mail but although
the wizard succesfully sent a test E-Mail, when Outlook tried to receive
E-mails I got a pop up asking me to confirm my user name and password and
that's as far as I've got. I've keyed and re-keyed the correct User Name and
Password. I've re-run the wizard, I've keyed my Account settings manually but
all I can do is to send E-Mails - not receive.
At the moment I'm sending E-Mails using Outlook and receiving them using
Windows Mail.
I temporarily disabled Norton - but it made no difference.
Any ideas welcome !!!!

 

[Hal Hostetler [MVP P/I]]

Both Norton and McAfee are incompatible with Vista and should be replaced
with something that is, such as AVG or Avast! Whatever replacement product
you choose, do a custom install and DO NOT install any email scanning
modules or services. If you wish to continue to use Norton, uninstall it
completely, then re-install per the above, NO email scanning whatsoever.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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