It is useless because your real-time scanner will catch anything you open in Outlook . If you think scanning outgoing mail is a good idea, you are about 3 steps too late. E-mail scanning is a marketing ploy to get you to think that you really need an additional option in your AV when the most basic AV will catch anything that you try to open, either in mail or in your file system. More money for them and they are laughing all the way to the bank. They KNOW it is a scam but fear is a mighty weapon when hawking your wares.
(Note I did NOT say that having AV is a bad idea, only scanning e-mail is very bad idea.)
Additionally, it adds overhead to Outlook and can cause duplicate message downloads and sends. Why you ask? The AV interrupts the "handshake" between the client (Outlook) and the mail server causing the server to think it has not downloaded an item when it actually has but the transmission of the "complete" is interrupted by the AV. So you get multiple downloads of the same message. Ditto for sending outgoing items.
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Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, TampaCT asked:
| It's useless? really? then why have anti-virus ? I'll try it, but
| its only on replies to emails that I originated. Also I use Norton
| anti-virus so its not like its something exotic.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
||
||
|| Do you have your AV set to scan incoming mail? Try disabling that
|| option - it is useless and causes all kinds of problems.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question:
||
http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, TampaCT asked:
||
||| For a few emails, not all, I can not see anything but the original
||| email that I sent and not the text of the reply that is sent to me.
||| Other people on the address list can see their reply. I have my
||| emails from that account forwarded to my blackberry and I can see
||| the reply text on those, just not on my laptop that I use outlook
||| on. How can I see their reply?