I can't see the text of a reply that someone sends me

T

TampaCT

For a few emails, not all, I can not see anything but the original email that
I sent and not the text of the reply that is sent to me. Other people on the
address list can see their reply. I have my emails from that account
forwarded to my blackberry and I can see the reply text on those, just not on
my laptop that I use outlook on. How can I see their reply?
 
M

Milly Staples [MVP - Outlook]

Do you have your AV set to scan incoming mail? Try disabling that option - it is useless and causes all kinds of problems.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, TampaCT asked:

| For a few emails, not all, I can not see anything but the original
| email that I sent and not the text of the reply that is sent to me.
| Other people on the address list can see their reply. I have my
| emails from that account forwarded to my blackberry and I can see the
| reply text on those, just not on my laptop that I use outlook on.
| How can I see their reply? a
 
M

Milly Staples [MVP - Outlook]

It is useless because your real-time scanner will catch anything you open in Outlook . If you think scanning outgoing mail is a good idea, you are about 3 steps too late. E-mail scanning is a marketing ploy to get you to think that you really need an additional option in your AV when the most basic AV will catch anything that you try to open, either in mail or in your file system. More money for them and they are laughing all the way to the bank. They KNOW it is a scam but fear is a mighty weapon when hawking your wares.

(Note I did NOT say that having AV is a bad idea, only scanning e-mail is very bad idea.)

Additionally, it adds overhead to Outlook and can cause duplicate message downloads and sends. Why you ask? The AV interrupts the "handshake" between the client (Outlook) and the mail server causing the server to think it has not downloaded an item when it actually has but the transmission of the "complete" is interrupted by the AV. So you get multiple downloads of the same message. Ditto for sending outgoing items.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, TampaCT asked:

| It's useless? really? then why have anti-virus ? I'll try it, but
| its only on replies to emails that I originated. Also I use Norton
| anti-virus so its not like its something exotic.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
||
||
|| Do you have your AV set to scan incoming mail? Try disabling that
|| option - it is useless and causes all kinds of problems.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question:
|| http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, TampaCT asked:
||
||| For a few emails, not all, I can not see anything but the original
||| email that I sent and not the text of the reply that is sent to me.
||| Other people on the address list can see their reply. I have my
||| emails from that account forwarded to my blackberry and I can see
||| the reply text on those, just not on my laptop that I use outlook
||| on. How can I see their reply?
 
P

Peter Foldes

Even Norton says that disabling your email scanning does not leave you unprotected. It is redundant and not needed

http://service1.symantec.com/SUPPOR...6d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0
Is my computer still protected against viruses if I disable Email Scanning?
Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

TampaCT said:
It's useless? really? then why have anti-virus ? I'll try it, but its only
Do you have your AV set to scan incoming mail? Try disabling that option - it is useless and causes all kinds of problems.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, TampaCT asked:

| For a few emails, not all, I can not see anything but the original
| email that I sent and not the text of the reply that is sent to me.
| Other people on the address list can see their reply. I have my
| emails from that account forwarded to my blackberry and I can see the
| reply text on those, just not on my laptop that I use outlook on.
| How can I see their reply? a
 

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