I can't send e-mail, why?

[roger@atlas]

I get error message "c:\documents and setting\atlas\local
settings\application data\microsoft\outlook\outlook.pst is busy. Try closing
programs using this and try again." But I have no other programs running that
are using Outlook.

 

[Brian Tillman]

I get error message "c:\documents and setting\atlas\local
settings\application data\microsoft\outlook\outlook.pst is busy. Try
closing programs using this and try again." But I have no other
programs running that are using Outlook.

Well, yes you do. Windows doesn't lie to you. You have _something_ running
that is locking that file. Reboot and try again.

 

[roger@atlas]

Brian,
I appreciate the response.
Old illiterates like me reboot automatically when our system doesn't work.
There must be something else in start up that is working behind the scenes.
Can you help?

 

[Mittu]

Hi,

Try disabling any anti-virus programs in your computer and try again.
If possible, run a search for a file officeav.dll and rename it to .old
Restart the computer and try opening Outlook again.

Thanks,

Mittu

 

[Brian Tillman]

I appreciate the response.
Old illiterates like me reboot automatically when our system doesn't
work. There must be something else in start up that is working behind
the scenes. Can you help?

Hold a Shift key down when you log into Windows to prevent anything in your
startup areas from running and then try Outlook again. You might also
consider starting Outlook with the /safe command line switch to disable any
add-ins installed there.