I can't update my office

J

JB

I get the following error when I try to run the "product
update" on the Office Update website. I am running a
Windows 2000 Advance Server in Application Terminal
Service mode.

The Office Update site is unable to check for updates on
this computer. This may be happening because of one of the
following reasons:

You do not have administrative privileges for this
computer.

There is a network problem and the detection catalog used
by the Office Update site failed to download. Go back to
the Downloads home page and try running detection again.

Windows Installer patch files (.MSP files) from previously
applied Office updates are missing from the
\Windows\Installer hidden directory on your computer. MSP
files are stored on your computer after update
installation completes because they need to be referenced
for future update operations. If the files are missing you
will not be able to apply Office updates. You may also be
unable to uninstall Office products as a result of the
same problem. Please contact Microsoft Product Support
Services for assistance.

You installed Office updates in the past and then upgraded
from Windows Installer version 1.0 to Windows Installer
version 1.1. For more information see the KB article
Windows Installer May Prompt for Install Source if
Unavailable.
 

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