I can't view my email in browser after loading into entourage

[lalashamo]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I just put my comcast email into the entourage account and can no longer view the mail messages in the web browser as well? How can I fix this? Can I remove the entourage account and have the emails appear back in my browser?

 

[Diane Ross]

I just put my comcast email into the entourage account and can no longer view
the mail messages in the web browser as well? How can I fix this? Can I remove
the entourage account and have the emails appear back in my browser?

A POP account is set to remove messages from the server after downloading
unless you set your account to "leave on server." In order to get them back
on the Comcast server, you would either have to 1) resend them (bad and
timely move) or 2) set up your account as an IMAP account. Then you can just
drag them from folders "On My Computer" to the IMAP account.

POP and IMAP are two protocols that mail programs use to access mail stored
on remote computers. More info:

POP & IMAP Accounts <http://www.entourage.mvps.org/glossary/pop_imap.html>

Share one account with multiple users and/or computers (The Entourage Help
Blog) <http://tinyurl.com/ctfu7r>

--
Diane
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/entouragehelp>

 

[Michel Bintener]

POP accounts are meant to work that way; once the email messages are
retrieved from the server, they are deleted. However, there is an option in
Entourage that allows you to keep your messages on the server. Go to
Tools>Accounts, double-click the Comcast account, switch to the Options tab
and check the option which reads "Leave a copy of each message on the
server". Note that this method may not be 100% reliable due to the fact that
POP accounts were never designed to be used that way.

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I just put my comcast email into the entourage account and can no longer view
the mail messages in the web browser as well? How can I fix this? Can I remove
the entourage account and have the emails appear back in my browser?

--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)

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