I can't view what I pasted into Word document

[Jan]

I write a lot of manuals for our company. I take screen prints of the
software and paste them into a Word document. I did not have trouble with
this until I got a new laptop. It has XP.

Now when I open any document with screen prints in it, I cannot see the
image. The page will be blank except for the typing. I have to actually click
within the image and drag the mouse a little ways before the screen print
appears. Then as soon as I start typing below the image, the image disappears
again.

It is driving me crazy

 

[garfield-n-odie [MVP]]

Try reducing or turning off hardware acceleration in Start |
Control Panel | Display | Settings | Advanced | Troubleshoot. If
this fixes the problem, then you might want to check the website
of the manufacturer of your video card/graphics adapter to see if
there is an updated driver available.

 

[Jan]

Thanks!!! reducing the hardware acceleration did the trick. i am now going to
check the graphcs card Web site for an updated driver.