I don't recieve all of my mail

[Smitty]

I suspected that I was having a problem recieving all of my mail ,so I sent
myself 3 numbered test messages from a different address. I only recieved 2
of them(#s 1 and 2, but not 3 ) . It appears that I am always missing at
least 1 piece of mail a day when I check for messages that I am sure were
sent. I have sent the same message on different days, sometimes I get them
and sometimes I don't. I checked the filter settings and ran a search for any
unread mail, but that didn't help. Any suggestions would be helpful.Thanks.

 

[Ben M. Schorr - MVP]

Hello Smitty,

What version of Outlook are you using? What anti-spam tools do you have in
place? Any rules running?

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

 

[Smitty]

Thanks for a fast response,I am using Outlook 2003 with windows XP. I have
Mcafee spamkiller and an anti-spam from my internet provider-Cox.net. Neither
of them shows that they blocked the missing mail when I check the
reports/logs. I checked the rules and there aren't any listed. It appears
that it is usually the first piece of mail in a batch or the last, if that
makes any sense. If it matters, when I start up windows XP it always tells me
that I have 1 unread mail message, regardless of how many pieces are in my
inbox when I check- even when the inbox is empty. I have only been running
Outlook and XP for a few weeks and the settings, as far as I can tell, are
still at default, I haven't made any unique rules or filters. I hope this
helps.

 

[Ben M. Schorr - MVP]

Aloha Smitty,

If you log into Cox's webmail (which I assume they offer) can you see the
missing messages?

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

 

[Smitty]

Ben,

I logged into Cox's webmail, and the messages aren't there either. I'm
guessing the problem is with them and not Outlook. I'll try their support and
see what I come up with. I'll post the results here. Thanks for your input.

 

[Smitty]

Thanks for your help in steering me in the right direction. It seems the
"problem" is isolated only to mail I send from my work. They must have a
firewall or spy program that snatches random pieces of mail to see what the
employees are up to. I won't get into company politics here, just wanted to
let you know how I made out. I will just avoid using thier system. It's not
an essential part of my job, just a convenience (actually it's not too
convenient is it?) Again thanks for helping me eliminate what the problem
wasn't. Take care