I don't see my Outlook 2007 CONTACTS in Windows Fax and Scan

P

Pachis

In OUTLOOK, when I go to print and choose 'fax' as the printer, Windows Fax
and Scan opens, but I don't see my CONTACTS when I press the "TO" button.
What do I need to do?
 
B

Brian Tillman

Pachis said:
In OUTLOOK, when I go to print and choose 'fax' as the printer,
Windows Fax and Scan opens, but I don't see my CONTACTS when I press
the "TO" button. What do I need to do?

If you right-click the Contacts folder, choose Properties, select the
Outlook Address Book tab, is the box on that tab labeled "Show this folder
as an e-mail Address Book" checked?
 
R

Russ Valentine [MVP-Outlook]

WFS will use your Outlook Contacts by default as soon as you configure the
Outlook Address Book correctly and set Outlook as your default Contact
manager.
 
P

Pachis

Thank you Brian and Russ.
When I right-click the Contacts folder and go to properties, the Show this
folder
as an e-mail Address Book" button is greyed out -- I cannot select it.

I don't know how to configure my Outlook Address Book "correctly", not do I
know how to "set Outlook as my default Contact manager."

Sorry for the ineptitude, but when I moved to VISTA, I gave up ACT!,
Firefox, and Eudora. I've got a lot of learning to do.

Mike



Russ Valentine said:
WFS will use your Outlook Contacts by default as soon as you configure the
Outlook Address Book correctly and set Outlook as your default Contact
manager.
--
Russ Valentine
[MVP-Outlook]
Pachis said:
In OUTLOOK, when I go to print and choose 'fax' as the printer, Windows
Fax
and Scan opens, but I don't see my CONTACTS when I press the "TO" button.
What do I need to do?
 
B

Brian Tillman

Pachis said:
When I right-click the Contacts folder and go to properties, the Show
this folder
as an e-mail Address Book" button is greyed out -- I cannot select it.

I don't know how to configure my Outlook Address Book "correctly",
not do I know how to "set Outlook as my default Contact manager."

Unfortunately, Outlook 2007 doesn't allow you to repair the Outlook Address
Book service in an existing mail profile. You must start with a new
profile. See this:
http://www.howto-outlook.com/faq/newprofile.htm
 
P

Pachis

Brian,
I'm afraid I'm not smart enuf to do this. I've read the instructions you
pointed to several times and I'm afraid to screw it up and lose ALL my
contact data, etc., etc. Too many terms ['profile', 'pst' file, etc.] with
which I'm not thoroughly conversant. I have four email POP accounts and the
instructions read as if the added 'profile' will only deal with one.

You didn't explain how you came to the conclusion my Address Book required
'repair' of the mail profile. I thought I was dealing with my "Contacts" and
you speak of Address Book and mail profile. Too much; I don't know the
difference/interaction between these separately named entities. The need for
repair may have come from the import of my contact data from ACT! I did,
however, manually set up my four email accounts in OUTLOOK 2007.

I'll spend the $ and call MS Support and have someone lead me thru it on the
phone.

Thanks for trying -- some of us just can't spend enough time to get into the
nuts/bolts. Got to use it, not tend it like a gardener.

Mike
 
R

Russ Valentine [MVP-Outlook]

It may not be necessary to create a new profile. You should start by simply
configuring the Outlook Address Book in your current profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Pachis said:
Brian,
I'm afraid I'm not smart enuf to do this. I've read the instructions you
pointed to several times and I'm afraid to screw it up and lose ALL my
contact data, etc., etc. Too many terms ['profile', 'pst' file, etc.]
with
which I'm not thoroughly conversant. I have four email POP accounts and
the
instructions read as if the added 'profile' will only deal with one.

You didn't explain how you came to the conclusion my Address Book required
'repair' of the mail profile. I thought I was dealing with my "Contacts"
and
you speak of Address Book and mail profile. Too much; I don't know the
difference/interaction between these separately named entities. The need
for
repair may have come from the import of my contact data from ACT! I did,
however, manually set up my four email accounts in OUTLOOK 2007.

I'll spend the $ and call MS Support and have someone lead me thru it on
the
phone.

Thanks for trying -- some of us just can't spend enough time to get into
the
nuts/bolts. Got to use it, not tend it like a gardener.

Mike

Brian Tillman said:
Unfortunately, Outlook 2007 doesn't allow you to repair the Outlook
Address
Book service in an existing mail profile. You must start with a new
profile. See this:
http://www.howto-outlook.com/faq/newprofile.htm
 

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