I Enter Network Password and it won't accept it. Why?

A

Adri

I upgraded to Office 2007. Now I can't send email. I get a Pop Up title Enter
Network Password. I enter my PW, click OK and it just keeps popping back up.
 
T

Tim

Adri said:
I upgraded to Office 2007. Now I can't send email. I get a Pop Up title Enter
Network Password. I enter my PW, click OK and it just keeps popping back up.
The most logical answer, given the information you provided, is that you
are typing in the wrong password.

Are you on a corporate network? A home network? What version of Windows?
Are you sure it is a "Network Password" it is asking for and not a
password to open your pst file? Does this happen when you open Outlook
or just when you try to send a message? If just when you try to send a
message, re-check your server settings. You might have the password for
your ISP entered incorrectly. Check your ISP's web site for Outlook
server settings.

Tim
 
A

Adri

Home Network. Windows XP. It's only when I send email. I can receive email. I
had my ISP help me re-config, but it didn't work. They told me it was a
Microsoft thing. Are they wrong?
 
T

Tim

Adri said:
Home Network. Windows XP. It's only when I send email. I can receive email. I
had my ISP help me re-config, but it didn't work. They told me it was a
Microsoft thing. Are they wrong?
Assuming your ISP requires authentication (it sounds like it does) and
you have those settings set correctly (and it sounds like you have), I
would ask your ISP to change your e-mail password to something else.
Then configure Outlook accordingly. It might be that Outlook has
corrupted the original password and simply re-setting it will fix it.

Tim
 
A

Adri

You know, I went in and deleted all old email accounts and also refreshed my
exisiting email account. This seemed to do the trick. I no longer get that
annoying pop up. Thanks for all of your help.
 
K

kolby

I found a solution to that same problem that may work for others;

I have a free email account with Yahoo.com - this account would not let you
"POP" mail to email programs such as Outlook. After searching in Yahoo help
I read about the different free vs paid email accounts. So I paid the $19.95
for the Yahoo "Plus" account and it took 15 minutes for the account to switch
over. The mail started rolling into Outlook instantly when I opened the
program. I assume this will now work in Mac Mail program as well.

So there you have it - at least at in Yahoo you must pay for your email to
be able to pop it to another program.
 

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