I have a missing form in Business contacts manager so I can't ope.

S

Seneca

I am trying to use Business Contact manager, I have no contacts in their at
the moment if I click on New Contact I get an error message saying
The form required to view this message cannot be displayed Contact
Administrator.
I dont have an admisnistrator as I am just a small business with Outlook
2003 on my Lap Top
 
S

Sue Mosher [MVP-Outlook]

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service Pack
1, so you should also install Office 2003 Service Pack 1 as well as BCM SP1.
 

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