I have lost all existing Folders and Subfolders in 2008

J

JLH

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC
Email Client: pop

For some reason about 10 days ago all of my e-mails in inbox and all the Folders where I stored previously read e-mails under categories disappeared and my email accts deleted. I think it had something to do when I used Time Machine to back up my Mac. I looked under User Data in Office and found many of the files I but when I went to open them I had no luck, thyey would not open. I just added acct again, and Entourage started retrieving over 1200 emails from the server, many of which I had already stored ijn separate subfolders that are now missing.

This entire episode is a mystery, I would like to know how I can find my subfolders again if at all or revert back to previous settings.

Many thx!
 
D

Diane Ross

For some reason about 10 days ago all of my e-mails in inbox and all the
Folders where I stored previously read e-mails under categories disappeared
and my email accts deleted. I think it had something to do when I used Time
Machine to back up my Mac. I looked under User Data in Office and found many
of the files I but when I went to open them I had no luck, thyey would not
open. I just added acct again, and Entourage started retrieving over 1200
emails from the server, many of which I had already stored ijn separate
subfolders that are now missing.

This entire episode is a mystery, I would like to know how I can find my
subfolders again if at all or revert back to previous settings.

It sounds like you used Time Machine to overwrite your Microsoft User Data
folder. Unless Time Machine has a newer copy you can revert to, then your
data is gone.

It's advised not to let Time Machine backup your Entourage database. If the
database is copied while being used, the backup could be corrupt. You can
set the Time Machine to exclude the Microsoft User Data folder and create an
iCal event to copy it over at night while not in use so you get one backup
daily in Time Machine. Also copying your database hourly can tax your system
plus fill up your drive. Considering a typical database of 2 GB backed up
hourly for 8 hrs would be 16 GB. That's a lot of background activity.

Alternative method to use Entourage and Time Machine (does a once a day or
whatever time period you select)

<http://blog.entourage.mvps.org/2008/01/alternative_method_to_use_entourage_
and_time_machine.html>

Entourage and Time Machine (creates chronological backup of Identity can be
used by both Tiger and Leopard)

<http://blog.entourage.mvps.org/2008/01/entourage_and_time_machine.html>
 

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