I keep getting an error every hour when myMac tries to sync with my iphone

L

lgrand

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

I keep getting an error every hour when my Mac tries to sync with my iphone. I deleted a bunch of contacts on my iphone, and now whenever it tries to sync with my .mac account, i get an entourage error that says "Microsoft Sync Services has encountered a problem and needs to close, We are sorry for the inconvenience."

The contacts actually look like they are in Sync... but I continue to get the error. I have the logo file that you get when you click "More Information" if that would help anyone who wants to help. THanks!!!
 
C

Corentin Cras-Méneur

Hi,
I keep getting an error every hour when my Mac tries to sync with my
iphone. I deleted a bunch of contacts on my iphone, and now whenever it
tries to sync with my .mac account, i get an entourage error that says
"Microsoft Sync Services has encountered a problem and needs to close,
We are sorry for the inconvenience."


Obviously there has been a corruption somewhere. You could try a few
things:
- Launch Entourage pressing the Option key down to rebuild the identity
(which should clear corruptions in the Entourage identity itself)
- in the Entourage preferences, disable Sync Services, wait, then
re-enable them. This *could* reset the sync and allow the whole thing to
start on a cleaner base. If that's not enough, come back here, but we'll
be getting into far more complicated solutions :-\

Corentin
 

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