I know the basic "rules" but is there a workaround?

G

Greg H

I know in Outlook 2003 that I had to open each response to a meeting request,
while the "sent" copy was still in my system-level folders, in order for the
reponses to be tracked.

In 2007, I believe the change is I don't actually have to open them, but I'm
fairly certain the sent copy still has to be in my system folders (as opposed
to in a Personal or Archive Folder).

So...let's say that didn't happen. For instance, I let Auto-Archive run and
it moved the Sent copy into an Archive Folder, and I received another
response (which I opened).

I tried to move the Sent copy back to my System folder, mark the message as
Unread, and open it again...but nothing is tracking. I'm well aware that I
broke it on the initial step, but is there a way to "force" Outlook to track
the responses I've already received? I know it will track any additional
replies, as long as I leave the Sent copy where it is...I just want to fix
the ones that came while I wasn't properly set up.

Thanks.
 
D

Diane Poremsky [MVP]

Yes, tracking only works while the message is in the sent folder. In the
case of meeting replies, you can change the response field yourself - click
on the tracking tab and then in the response field.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402
 
T

TD

Do you documented proof for this statement? I am doubting you, but I need to
share it with my bosses.
"Yes, tracking only works while the message is in the sent folder."

Diane Poremsky said:
Yes, tracking only works while the message is in the sent folder. In the
case of meeting replies, you can change the response field yourself - click
on the tracking tab and then in the response field.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402


Greg H said:
I know in Outlook 2003 that I had to open each response to a meeting
request,
while the "sent" copy was still in my system-level folders, in order for
the
reponses to be tracked.

In 2007, I believe the change is I don't actually have to open them, but
I'm
fairly certain the sent copy still has to be in my system folders (as
opposed
to in a Personal or Archive Folder).

So...let's say that didn't happen. For instance, I let Auto-Archive run
and
it moved the Sent copy into an Archive Folder, and I received another
response (which I opened).

I tried to move the Sent copy back to my System folder, mark the message
as
Unread, and open it again...but nothing is tracking. I'm well aware that
I
broke it on the initial step, but is there a way to "force" Outlook to
track
the responses I've already received? I know it will track any additional
replies, as long as I leave the Sent copy where it is...I just want to fix
the ones that came while I wasn't properly set up.

Thanks.
 
D

Diane Poremsky [MVP]

"Because I said so" won't cut it with the boss? <g>

Or "Isn't it a clue when it works as expected when the message stays in the
sent folder but doesn't when you move it?"

http://office.microsoft.com/en-us/outlook/HP010524761033.aspx has some info
about it (at the bottom) - it’s the best I can do right now with a url that
goes back to microsoft (instead of to another site, such as one of my own.)


--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402


TD said:
Do you documented proof for this statement? I am doubting you, but I need
to
share it with my bosses.
"Yes, tracking only works while the message is in the sent folder."

Diane Poremsky said:
Yes, tracking only works while the message is in the sent folder. In the
case of meeting replies, you can change the response field yourself -
click
on the tracking tab and then in the response field.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402


Greg H said:
I know in Outlook 2003 that I had to open each response to a meeting
request,
while the "sent" copy was still in my system-level folders, in order
for
the
reponses to be tracked.

In 2007, I believe the change is I don't actually have to open them,
but
I'm
fairly certain the sent copy still has to be in my system folders (as
opposed
to in a Personal or Archive Folder).

So...let's say that didn't happen. For instance, I let Auto-Archive
run
and
it moved the Sent copy into an Archive Folder, and I received another
response (which I opened).

I tried to move the Sent copy back to my System folder, mark the
message
as
Unread, and open it again...but nothing is tracking. I'm well aware
that
I
broke it on the initial step, but is there a way to "force" Outlook to
track
the responses I've already received? I know it will track any
additional
replies, as long as I leave the Sent copy where it is...I just want to
fix
the ones that came while I wasn't properly set up.

Thanks.
 

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