I lost Word!

M

macproblem

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel I bought a used macbook pro from a friend, and was running some updates. Word then unexpectedly quit, and a screen appeared asking me to relaunch. I tried it but it didn't work. A question mark appeared on the Word icon on the dock, and I tried clicking it-- now it's totally gone. Poof! Not in the applications folder, nowhere. The excel and power point are still there, but word just vanished. Help!
 
J

John McGhie

Well, I hope your friend was not selling the thing because he knew it has a
flaky hard disk!

It has gone "somewhere". Either it's in the trash, or you can find it by
using Spotlight to search for "microsoft word" in the file name.

If it's not in the trash, and Spotlight can't find it, I would run Disk
Utility and verify that hard drive before I went much further.

Then pop the CD in the hole and re-install Office 2008. Just so you get
everything at a matching level, first run the Office Remover Tool from the
Office CD to remove the remnants of the old installation, otherwise you will
end up with a tangled mess.

Remember that you will need to re-apply all the updates after you
re-install.

Hope this helps

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel I
bought a used macbook pro from a friend, and was running some updates. Word
then unexpectedly quit, and a screen appeared asking me to relaunch. I tried
it but it didn't work. A question mark appeared on the Word icon on the dock,
and I tried clicking it-- now it's totally gone. Poof! Not in the applications
folder, nowhere. The excel and power point are still there, but word just
vanished. Help!

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]
 

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