i need help in setting up a problem log email template

[Jonathan1306]

i need to be able to set up an email template for work colleagues to log
problems they have. basically i need to set up a template that people fill in
eg.


helpdesk template

Sender: i.e. your full name, your department, your phone extension number


Summary (e.g A very brief synopsis of the issue):


Description:
(e.g. a full description of the issue you are having, dates/times, are there
any error messages?, is it a web booking? Which web site was it booked on? Is
it a call centre booking? Is it a BYO booking? Is it a Thomas cook booking?
Flight only? Flight Module issue? Miscellaneous module Issue? Incorrect Fare
showing? Payment Issue?)

















Additional Information: (Where necessary)

 

[Neal]

If you are looking to do this in Outlook than after you are finished creating
your e-mail you can save it as an Outlook Template
File_Save As
At the bottom of the Save As box you will see a drop down menu called Save
as Type choose Outlook Template.

As an alternate choice you may wish to use Word. Word has a way of creating
forms. In the help menu type in "Forms"