I send attachments with OUtlook, my recipients cannot open

G

gwarrington

When I send an e-mail with an attachment most people can not ope them. If i
send the same attachment via aol the recipient can ope it easily. is there a
setting I need to change?
 
V

Vince Averello [MVP-Outlook]

First thing to make sure is that you're not using Rich Text Format.
 
B

Brian Tillman

gwarrington said:
When I send an e-mail with an attachment most people can not ope
them. If i send the same attachment via aol the recipient can ope it
easily. is there a setting I need to change?

You need to compose your message in either Plain Text or HTML format. Only
another Outlook client can read attachments when you compose in Rich Text
format.
 

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