I sometimes get "Date None" in my Outbox (Outlook 2003)

[Selwyn]

I have just upgraded from outlook 2000 to 2003. I am working off-line and
connecting to an exchange server (SBS 2003 upgraded at the same time). Most
of the time all is OK. However, sometimes items in my outbox are marked as
“Date None†with the sent field set to None. In this state the mail is not
sent when I synchronise. Other mail messages can be sent with this type of
message in my outbox. Editing “good†message in my outbox seems to put them
into this state.
This is a problem to other colleagues who have also updated to 2003.

Many thanks
Selwyn

 

[Diane Poremsky [MVP]]

Do they send ok if you stay out of the outbox? There is a known problem
caused by add-ins that mark messages "read" when you view the outbox.
http://www.slipstick.com/problems/outbox.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

 

[Selwyn]

Many thanks Diane.

It was norton internet security that was causing my problem.

I have fixed it by unticking the "Outlook" box in AntiSpams Configuration
(Email - Client Integration section)

I did not seem to be able to disable the Norton AntiSpam in the COM add-in
list under options.

I hope this was the correct way to do it?

Many thanks again

Selwyn

Do they send ok if you stay out of the outbox? There is a known problem
caused by add-ins that mark messages "read" when you view the outbox.
http://www.slipstick.com/problems/outbox.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

I have just upgraded from outlook 2000 to 2003. I am working off-line and
connecting to an exchange server (SBS 2003 upgraded at the same time).
Most
of the time all is OK. However, sometimes items in my outbox are marked
as
"Date None" with the sent field set to None. In this state the mail is
not
sent when I synchronise. Other mail messages can be sent with this type
of
message in my outbox. Editing "good" message in my outbox seems to put
them
into this state.
This is a problem to other colleagues who have also updated to 2003.

Many thanks
Selwyn