I used Omsgclas.exe Utility and my contacts don't use then new form

[Jain Sajer]

I created a new form for contacts. I followed the three
steps in the document How to Update Existing Items to Use
a New Custom Form. I can click on Action and do new
contact and the new form is used. I used Omsgclas.exe
utility to change the message class of the contacts. It
shows as changed. However, when I click on an old
contact (previous to changing the form), A message form
comes up (not the old contact form and not my new contact
form).

Anyone have any help how to get my new form pulled up for
old messages? Note: I had a form with a ' in the name,
I made a new form whose name has no special characters or
spaces but it is 13 characters long. Could this be
causing a problem?

Jain

 

[Ken Slovak - [MVP - Outlook]]

Do the existing contacts have your custom message class? If not you
need to run code to convert each existing item to have your custom
message class. You might also have to clear your forms cache.