iCal duplicates Entourage events in 12.1.2

[Domenico]

After having updated Entourage to 12.1.2 the sync just works in one
direction: from Entourage through iCal to Mobile Me and the iPhone. As
soon as I chance the time or duration of an event in either MobileMe
or iCal, the event gets duplicated in Entourage. I've already reset
the sync history, repaired the permissions and unchecked and checked
the sync services in the Entourage settings. Does anybody have a
solution for this problem? Thanks for your help.

 

[Kerry]

After having updated Entourage to 12.1.2 the sync just works in one
direction: from Entourage through iCal to Mobile Me and the iPhone. As
soon as I chance the time or duration of an event in either MobileMe
or iCal, the event gets duplicated in Entourage. I've already reset
the sync history, repaired the permissions and unchecked and checked
the sync services in the Entourage settings. Does anybody have a
solution for this problem? Thanks for your help.

I've written about this numerous times a long with others. Sync
services in Entourage is quite buggy/flaky. If you have more than one
module turned on for sync'g this is one of many weird behaviors you'll
encounter. Just sync your most active module. In my case, I have only
calendar turned on.

To correctly set everything right, turn off all modules in Ent. Go
iCal and delete the iCal calendar. Go to Ent and turn on Calendar,
choose combine, then OK. It will build a perfect new iCal calendar and
you should notice everything sync'g right. Now for the time consuming
stuff. You want to update your addressbook and sync it. Go to Ent,
turn of calendar then OK, delete the iCal Ent calendar, go to Ent and
turn on Addressbook only, choose combine then OK and your addressbook
will be in sync. Back to Ent, turn off Addressbook, turn on Calendar,
combine, OK and it will just create a new iCal Calendar.

Make sure you back up the main identity, iCal, and Addressbook before
doing any of the above.

Finally, if you're using a handheld after doing any of the above all
three Missing Sync modules Events, Tasks and Contacts should be set to
over right on first sync to ensure they are in perfect harmony. If you
just sync you might get sync services errors which can be messy to
sort out.

Hope that helps.

 

[Domenico]

Thanks for your help! Actually, I prefer correcting the calendar
events manually. I have done the sync job that you suggest before, and
soon after the problem occured again. I hope, Microsoft will post
another update soon that will correct this issue finally.

 

[Kerry]

Thanks for your help! Actually, I prefer correcting the calendar
events manually. I have done the sync job that you suggest before, and
soon after the problem occured again. I hope, Microsoft will post
another update soon that will correct this issue finally.

Honestly, the impression I keep getting back from Microsoft is we're
not going to see anything soon. In fact, I've even had two tech reps
say they don't know anything about when this will be fixed and
sometimes add to this "if it will be fixed". Not very encouraging.

I have no problems with my workaround and have used it since mid/late
Feb.