Icon Email Notification

[RG1060]

Hi,
I saw someone with the problem of the icon bouncing when no emails were received. I have the opposite problem. Entourage is set to notify me of new emails, but it is not doing so (even though I'm getting the new emails). I went to "Preferences" and checked the boxes for notification, pop up box and bouncing icon. For a few days, the notification would work as intended. But today, I'm not getting notified via any methods that I have selected. I've gone back in to "Preferences" and made sure everything is still checked- and it is. I also tried to turn everything off so I could check the boxes again, and that didn't work.
Anyone have any thoughts on this?

 

[Diane Ross]

I saw someone with the problem of the icon bouncing when no emails were
received. I have the opposite problem. Entourage is set to notify me of new
emails, but it is not doing so (even though I'm getting the new emails). I
went to "Preferences" and checked the boxes for notification, pop up box and
bouncing icon. For a few days, the notification would work as intended. But
today, I'm not getting notified via any methods that I have selected. I've
gone back in to "Preferences" and made sure everything is still checked- and
it is. I also tried to turn everything off so I could check the boxes again,
and that didn't work.
Anyone have any thoughts on this?

What version of Entourage and what OS are you using?

Look under Entourage --> About Entourage and About this Mac under the Apple
icon in the menu bar.

Even better than Entourage notifications.....

See this page for using custom sounds with Entourage. You can even create
your own sounds or use computer voices to announce your mail. For example,
you could have the AppleScript say ³Mail from Dad².

Rule to Play Sound

<http://www.entourage.mvps.org/rules/sounds.html>

 

[RG1060]

Hi Diane,
Thank you so much for getting back to me on this. I am using Mac OS X, Version 10.5.2 and Entourage 2008. I appreciate the custom link to the sounds, but I usually keep the sound off on my computer b/c I'm in grad classes most of the day. What I'd really like is to just get that icon notification to work w/o sound. Oddly enough- last night a few emails triggered the message preview/icon notification, but today it seems like it has decided not to work again.

I saw in another post that setting a "rule" can make the icon turn off. I wonder if using a rule could make it work consistently?

Thank you again for your time.

 

[Diane Ross]

Thank you so much for getting back to me on this. I am using Mac OS X, Version
10.5.2 and Entourage 2008. I appreciate the custom link to the sounds, but I
usually keep the sound off on my computer b/c I'm in grad classes most of the
day. What I'd really like is to just get that icon notification to work w/o
sound. Oddly enough- last night a few emails triggered the message
preview/icon notification, but today it seems like it has decided not to work
again.

I saw in another post that setting a "rule" can make the icon turn off. I
wonder if using a rule could make it work consistently?

Try this rule to use Growl. You will need to download and install Growl.
(donationware)

<http://growl.info/>

All Messages

Run AppleScript Growl (select script below)

Create this script and name it Growl. Place it in the Entourage Script Menu
Items folder


tell application "GrowlHelperApp"
set the allNotificationsList to {"New Mail"}
set the enabledNotificationsList to {"New Mail"}
register as application ¬
"Entourage" all notifications allNotificationsList ¬
default notifications enabledNotificationsList ¬
icon of application "Microsoft Entourage"
end tell

tell application "Microsoft Entourage"
set theMessages to the current messages
end tell
repeat with theMsg in theMessages
tell application "Microsoft Entourage"
set mysubject to get the subject of theMsg
set mysender to the display name of sender of theMsg as string
if mysender is "" then
set mysender to the address of sender of theMsg as string
end if
end tell
tell application "GrowlHelperApp"
notify with name "New Mail" title "You have new email" description
("From " & mysender & " about " & mysubject) application name "Entourage"
end tell
end repeat

..