M
Michael Sisson
One of my Office 2001 users cannot launch an Office application
without her drive making a strange, recurring sequence of three clicks.
Entourage will not open at all, giving the user and I/O error instead.
Other Office apps will eventually open.
In an effort to move her to Office for OS X, I've tried to copy the Office
2001 Identities folder to another Mac, but it fails to copy both under
Mac OS 9.2.2 and Jaguar. It seems to hang on the Database file
particularly.
If it were simply a corrupted file, I would not expect the odd drive noise
(click, click, click......click, click, click...etc.). It's like there is a bad
sector on the drive or something. Yet, every other non-Office app
works fine.
I tried optimizing the drive, but that fails as well.
I've run two versions of Disk Warrior, but neither has solved the
problem. I've run an Apple Hardware Disk CD and everything passed.
Any suggestions how I can get her data into Office for OS X?
without her drive making a strange, recurring sequence of three clicks.
Entourage will not open at all, giving the user and I/O error instead.
Other Office apps will eventually open.
In an effort to move her to Office for OS X, I've tried to copy the Office
2001 Identities folder to another Mac, but it fails to copy both under
Mac OS 9.2.2 and Jaguar. It seems to hang on the Database file
particularly.
If it were simply a corrupted file, I would not expect the odd drive noise
(click, click, click......click, click, click...etc.). It's like there is a bad
sector on the drive or something. Yet, every other non-Office app
works fine.
I tried optimizing the drive, but that fails as well.
I've run two versions of Disk Warrior, but neither has solved the
problem. I've run an Apple Hardware Disk CD and everything passed.
Any suggestions how I can get her data into Office for OS X?