Identity Pop Up

[jozeph]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I posted some messages already about the problem with the Identity Pop Up at boothup. Does anybody know if Microsoft came up with a solution yet becaurse all the suggestions on the forum don't work.

 

[Diane Ross]

I posted some messages already about the problem with the Identity Pop Up at
boothup. Does anybody know if Microsoft came up with a solution yet becaurse
all the suggestions on the forum don't work.

What is boothup? Your entire message is so vague that I have no clue what
your problem is.

 

[jozeph]

Thank you for your reaction Diane. Sorry for the vague question but I thought that this problem was well known by now.
The problem is when I start my Imac (2008 with Leopard and Intel) , I get a small pop-up screen which says that the "Identity and Messages are being updated". This stays sometimes 5 minutes on the screen. You cannot use the Imac in the meanwhile. I tried all the suggestions on the forum but it didn't work. What I do now is using the Office 2008 program " Database Utility Program" for rebuilding the database. This helps for a few days and than the problem starts again.
You already reacted on previous questions about this topic and send some links to help-pages but those suggtestions didn't work for me. I saw that more people have this problem so I hope that Microsoft has a solution.

 

[Diane Ross]

Thank you for your reaction Diane. Sorry for the vague question but I thought
that this problem was well known by now.

It has never been described as Identity pop up. Once you included the
description of the problem I understood what you were talking about.

The problem is when I start my Imac (2008 with Leopard and Intel) , I get a
small pop-up screen which says that the "Identity and Messages are being
updated". This stays sometimes 5 minutes on the screen. You cannot use the
Imac in the meanwhile. I tried all the suggestions on the forum but it didn't
work. What I do now is using the Office 2008 program " Database Utility
Program" for rebuilding the database. This helps for a few days and than the
problem starts again.

The is the Setup Assistant loop problem.

Did you try every option listed on this page including re-install of Office?

<http://www.entourage.mvps.org/error/setup_assistant.html>


Steps to re-install Office

<http://www.entourage.mvps.org/install/reinstall_steps.html>