IE7 Causes problem in Outlook 2003

J

James

I am having a very odd problem. We have outlook 2003 installed on windows
terminal servers (windows 2003) and IE7.

If a user gets an email that is in HTML format, and tries to reply to it,
there is massive lag. You can type an entire line in, and nothing shows up,
then after a few seconds the line just appears. This problem only happens
in outlook, and only when typing a message in HTML format. If I type in the
subject line
or any other area it works fine. if I convert the email to plain text, or
rich text, there is NO
lag. We had installed IE7 about a week earlier and had no issue, then it
just started happening on all of our terminal servers. I tried removing IE7
and the problem went away. I then reinstalled IE7 and the problem came
back. I also tried reinstalling Outlook 2003. So other then removing IE7,
does anyone have any suggestions?

Thanks
 
J

James

Found the problem. I had set a group policy to configure phising filter in
IE7. Now that I have disabled this policy outlook 2003 works perfectly
again...
 
A

Aaron Sanders

James,

There is a patch available from Microsoft to fix problems with the phishing
filter. I don't have the KB number handy, but you can find it easy enough.
You might look into it if you really want to use the filter. Without the
patch, we were seeing systems spike to 100% CPU usage when trying to load
simple Web pages. The patch helped tremendously.

Aaron
 
A

Aaron Sanders

Yes it is. Thanks for supplying. It made a big difference for our
organization. People actually turned the filter back on :)
 
B

Brian Tillman

Aaron Sanders said:
Yes it is. Thanks for supplying. It made a big difference for our
organization. People actually turned the filter back on :)

It should have been included automatically in the KB928090 update that
Microsoft Update has available.
 
J

James

Hmm I don't think this patch will help us. I had created a group policy to
disable the use of the phising filter, not enable it. This is what caused
our problems...
 

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