IE7 open blank Visio attachments

[Ronnie]

I have Visio 2007 installed on my pc. I have been sent an outlook email with
Visio attachments. When I click onto the attachment to open the file then
this opens a blank IE7 page. I can save the attachment to desktop and then
open the file without any problems doing it this way

I re-installed the OS and tested the original problem I had. The file opens
without any errors as soon I clicked on the attachment from outlook. IE6 was
installed on the XP pc.

I thought I had resolved the issue but installed IE7 and the problem has
returned.

This is not a major issue but can anyone shed any light as to why IE7 cannot
open Visio 2007 files

Ronnie

 

[Aaron Rykhus [MSFT]]

What version of Outlook do you have, and what service pack level of Outlook?
Have you ever installed Visio Viewer on the machine? The reason I ask about
Visio Viewer is because that will open in Internet Explorer (since it's an
ActiveX control), if you try to open an attachment with Visio (not the Visio
Viewer) installed then the Visio drawing (e.g. *.vsd) should open in the
Visio application.

 

[Ronnie]

I am using outlook 2007. Not sure what the service pack level is of outlook,
because the laptop is not currently in front of me. Visio veiwer 2007 is
installed on the laptop and this is the application I expect the attachment
to open with.

Any ideals

 

[James W.]

It sounds like the issue came back after you installed Internet Explorer 7. I
ran a quick test on a computer that has both Visio and the Viewer installed.
By default the application should open Visio files unless there have been
some change to open the file type with another application. Check the file
extension under: Control Panel > Folder Options > File Types to see which
application owns the file extension. The main extensions you want to check
are VSD, VSS and VST.

James W.

 

[Ronnie]

Hello james

I checked the file types and VSD,VSS and VST were set to open with IE 7. I
changed the file association to Steelray project viewer. I now get a
different error message

When I try to open the attachment the error message is “Please open a file
with an mpp, !xml! or !xls! extension.

Any more advice

Ronnie

 

[Ronnie]

Just to add I get the same message when saving the file first to desktop.

 

[James W.]

I thought that you wanted the files to be opened by Visio so you would need
to make sure VSD, VSS and VST open with the Visio application. I am not
familiar with Steelray Project Viewer.

James W

 

[Modley]

I haveVisio2007installed on my pc.  I have been sent an outlook email withVisioattachments.  When I click onto the attachment to open the file then
this opens a blank IE7 page.  I can save the attachment to desktop and then
open the file without any problems doing it this way

I re-installed the OS and tested the original problem I had.  The file opens
without any errors as soon I clicked on the attachment from outlook.  IE6 was
installed on the XP pc.

I thought I had resolved the issue but installed IE7 and the problem has
returned.

This isnota major issue but can anyone shed any light as to why IE7 cannot
openVisio2007files

Ronnie

If your IE page is blank then I found what the issue is. If the Visio
files were created on another PC then do this.

Right click on the file and go to properties on the general tab near
the bottom where it says Security it will say something about the
files was made on another PC and may be blocked. Click Unblock, apply,
OK then double click it.

If the file was not made on another PC then then section will not be
there.

 

[Modley]

I thought that you wanted the files to be opened byVisioso you would need
to make sure VSD, VSS and VST open with theVisioapplication. I amnot
familiar with Steelray ProjectViewer.

James W






- Show quoted text -

If your IE page is blank then I found what the issue is. If the Visio
files were created on another PC then do this.

Right click on the file and go to properties on the general tab near
the bottom where it says Security it will say something about the
files was made on another PC and may be blocked. Click Unblock, apply,
OK then double click it.

If the file was not made on another PC then then section will not be
there.