if I send a docx as an attachment it converts to a wps.

[njp]

I have Word 2003 and the Compatibility Pack. I can open and save docx
documents fine. But if I try to send a docx document as an attachment
(File>Send to), it attaches the document as a .wps format. I can attach it OK
if I open an new email message and then attach it. It is only when I use
File>Send To that it converts the docx to a wps.

 

[leo17434]

njp,

I have the same issue. Have you received any feedback?

 

[njp]

I haven't recieved any feedback. And i still have no answer.

 

[Graham Mayor]

wps is a Microsoft Works document type. There is nothing in Microsoft Word
that will create wps format files from docx and e-mail applications don't
have the ability to change the format of attachments, so whetever is
happening, it is not that the document is being changed. My guess is that
the recipients of your attachments don't have Word 2007 and Windows is
mis-reporting the document type - probably because they don't have Windows
Explorer configured to display filename extensions. DOCX for users who don't
have Word 2007, would be seen as a compressed ZIP-like format.

If you wish, you can e-mail a document to my web site feedback link and I
will have a look at it.

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Graham Mayor - Word MVP


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[leo17434]

Graham,

I know exactly what you are saying. I administer a handful of computers at a
small company. Some of us have Office 2007 and some don't. We installed the
compatibility pack on the computers of those who don't. We started getting
..wps files all of a sudden. I assumed that someone had brought a Works file
from home and had sent it around to others in error. I asked the sender where
it came from, he showed me exactly what he did.

1. He opened a .docx extension file in Word 2003.
2. It recognized that it was a Word 2007 document and opened it.
3. He made some changes to the document and saved it.
4. He clicked on File.. Send..
5. When the email opened with the document as an attachment, it appeared
with a .wps extension.

Given your response, I sent the document to myself. I saved the attachment
and changed the file extension to .docx from .wps. It opened successfully.
So, it appears that the issue is that Word->Outlook is changing the
extension, not the actual format of the document.

Thanks.

 

[Graham Mayor]

That sounds rather worrying. I'll pass your comments along for observation.

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Graham Mayor - Word MVP


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[njp]

THank you! At least I understand what is going on. I'll continue to watch
this thread to see if a solution is posted. I appreciate your time!