IFileSystem3

[Chris Bulovic]

Hi folks,

I have a strange problem. I have a user that opens MS Word
(by opening word.exe or a document) and when he does so he
gets an error message that goes something like this:
"Method 'CreateFolder' of object 'IFileSystem3' failed."

Then it will proceed to open normally.
When Word is closed the same error message appears but
following that is a "Run-time error 5152. This is not a
valid file name".

I have deleted the normal.dot file, recreated the registry
for MS Word (to filter out corruption), he's had his pc
rebuilt and his profile redone. I believe it must be some
sort of macro, but I can't find it. I have checked the
word "startup" locations and found nothing.

Any ideas?

Any help would be much appreciated.

Regards,

Chris

p.s I have checked the IFileSystem registry keys too, but
not found anything that I really want to mess with!

 

[Beth Melton]

A "runtime" error means that there is an error in a macro or add-in
that is attempting to run. Typically these macros are created by a
third-party and are not part of the Word installation. (They could
also be caused by a malfunctioning macro virus as well)

Many third-party applications will create an add-in and place it in
the Office\Startup folder or use a COM add-in (DLL) to integrate their
software with Word. Another common add-in, the "Microsoft Works Suite
Add-in for Word" can only be found in your Add/Remove programs list.

Aside from the Works Suite Add-in, to determine if you have any
add-ins you can check for them using the following:

Go to Tools/Templates and Add-Ins and see if there are any global
templates or add-ins listed. If you find any then chances are they are
located in your Office\Startup folder or Word\Startup folder.

The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be
located in the installation path for Office.

If you find more than one add-in move them one at a time until you
determine which one is causing the problem.

As of Word 2000, Word can have COM add-ins, those that are added in
via the Registry rather than the Startup folders. To check for COM
add-ins add the "COM Add-In" command to your toolbar.

- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice

For more information on COM Add-Ins, see this article:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

For additional troubleshooting steps for errors starting/exiting Word
see this article:
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Chris Bulovic]

I just wanted to thank you Beth for your help on this one.
Appears I had overlooked a template (probably because I've
been staring at the problem so much).
This is now with it's creator so we can find out what the
problem is with the VB.

Thanks very much...


Chris

 

[Beth Melton]

Glad to help Chris - hopefully they'll find the error.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/