Illegal Operation

[Richard]

Word 2000 causes an invalid page fault upon opening.
I have tried uninstalling and re-installing it several
times. It doesn't remedy the problem
I bought this copy of Word 2000 in 2000.
I can't ask a technician because I can't open Word to find
the Product ID, the one on the CD for Microsoft Works
doesn't work, and the one that you get if you open Word
itself (on the opening screen, which I can get by clicking
"open" and then hammering printscreen, then copying and
pasting it into Paint before copying it down) doesn't seem
to be valid anymore.
The message that graces my screen:

WINWORD caused an invalid page fault in
module WINWORD.EXE at 017f:303e4fbd.
Registers:
EAX=00000034 CS=017f EIP=303e4fbd EFLGS=00010206
EBX=012d42e0 SS=0187 ESP=0062e4ac EBP=0062e4cc
ECX=006a3bf0 DS=0187 ESI=0062e4e8 FS=4627
EDX=00000003 ES=0187 EDI=0062e504 GS=0000
Bytes at CS:EIP:
8b 08 83 79 14 00 0f 85 f2 ae e4 ff 6a 00 50 e8
Stack dump:
00690340 0062e4e8 00000002 0062e520 00000000 0062e540
303192ad 0062e4e8 0062e540 303192ee 0062e504 012d42e0
00000000 006f3b58 006f3ad0 30267290


I'm afraid I'm going to have to ask you to simplify things
for me if you do respond, because I'm no good with
computers.

 

[Suzanne S. Barnhill]

For starters, see http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm