image appears as attachment on sent emails as HTML

[cds]

Hi

Email recipients are complaining that emails I send have 2 attachments -
image001.png and image002.gif attached. I cannot find where these are being
generated from. If I send an email to myself they also appear.

Regards
cds

 

[Diane Poremsky [MVP]]

are you using word as the editor and do you have a header or footer
configured in it?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[cds]

No Header or footer but using Word as editor

Regards
cds

are you using word as the editor and do you have a header or footer
configured in it?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Hi

Email recipients are complaining that emails I send have 2 attachments -
image001.png and image002.gif attached. I cannot find where these are
being generated from. If I send an email to myself they also appear.

Regards
cds

 

[Boy from OZ]

CDS

Your problem appears to be the same as mine which I put on the site a few
days ogo.

"I am running WindowsXP and Office 2003 and I use Word as my email editor for
Outlook.
Every message I now send in HTML format has two images which automatically
attached to the message. They do not show in the sent message and do not
show as a paperclip attachment in the received message, but they are in the
received message.
image001.gif and image 002.gif are both blue squate bullet points, 001 being
slightly bigger than 002.
The problem started after I used Word for designing websites. Nortons virus
checker says my system is clean. How do I stop these attachments occurring -
other than reloading Office2003."

Have you mangaed to solve your problem? If so, how did you fix it

 

[Boy from OZ]

cds

After countless hours, I think I have finally fixed my image001.gif and
image002.gif attachments problem – i.e. the bullet point attachments
appearing in sent emails.

I went into my Microsoft templates and found an old one from May was there
plus the Normal.dot. Firstly I copied both to disk, just in case I messed it
up. I then had to unhide the old one using properties. I then renamed my
Normal template to Normal1 and the old template from ~$ormal (or whatever it
was) to Normal.

I then opened Word and also email editor …..and guess what….no more images
attached to emails.

Hope this might help if you still have the problem

Col - Boy from OZ

 

[Brian Tillman]

After countless hours, I think I have finally fixed my image001.gif
and image002.gif attachments problem – i.e. the bullet point
attachments appearing in sent emails.

I went into my Microsoft templates and found an old one from May was
there plus the Normal.dot. Firstly I copied both to disk, just in
case I messed it up. I then had to unhide the old one using
properties. I then renamed my Normal template to Normal1 and the old
template from ~$ormal (or whatever it was) to Normal.

Word will regenerate the Normal template from scratch if it doesn't find
one. No need to reuse an old one unless you have specific local
modifications you wish to keep.

 

[Boy from OZ]

Brian

Thanks for the advice - will remember it in future. In the meantime my
email and word are now working fine ......but it really was a huge problem
for me at the time.

Colin

Boy form OZ