Image won't show in signature

[Claude]

Hi,

I created an HTML signature block using Outlook's advanced editor (Word) and
although I can see the Company logo while in "edit mode", the image itself
doesn't get dispayed when I write a new message. Just like a web page that
cannot find the image, a placeholder with a red "x" gets displayed instead.

At one point in time I was getting an error message to the effect that "My
current security setting prevents Active-X from running on this page." I
was able to get rid of this message by going into IE security setting
however, the image will still not display.

Any help would be much apprecieated.

Env. Windows XP (sp2) & Outlook 2003 (sp3)

Thanks,
Claude

 

[Claude]

I f I may add

- the image/picture will show only when MS-Word is set as the message editor
for HTML format; a placeholder gets displayed instead when Word is not
selected.

- The HTML file is present under \Documents & setting\....\Signatures and
looks fine when open using IE.

Claude

 

[Brian Tillman]

I f I may add

- the image/picture will show only when MS-Word is set as the message
editor for HTML format; a placeholder gets displayed instead when
Word is not selected.

- The HTML file is present under \Documents & setting\....\Signatures
and looks fine when open using IE.

Is the image in that same folder?

 

[Claude]

Is the image in that same folder?

The image gets stored in a sub-dir that has the same name has the HTML file
(ie. Signature1.htm will have a corresponding sub-dir called \Signature1
which contains the .jpg file along with a XML called file_list.xml).

Below the content of the XML file:

- <xml xmlns="urn:schemas-microsoft-comfficeffice">
<o:MainFile HRef="../SIGNATURE1.htm" />
<o:File HRef="image001.gif" />
<o:File HRef="image002.jpg" />
<o:File HRef="filelist.xml" />
</xml>

Claude

 

[Brian Tillman]

Below the content of the XML file:

- <xml xmlns="urn:schemas-microsoft-comfficeffice">
<o:MainFile HRef="../SIGNATURE1.htm" />
<o:File HRef="image001.gif" />
<o:File HRef="image002.jpg" />
<o:File HRef="filelist.xml" />
</xml>

What if you just create a simply HTML (not XML) file that has simple HTML
commands and an HREF to your image? I don't know how you created the code
you're using, but it sounds overly complicated.

 

[Claude]

The code gets generated by Outlook/Word when a Signature file gets
created... I only found where it is stored as I was trying to find out why
it won't work. I have nothing to do with it. I will however give your
suggestion a try and get back to you.

Thanks,
Claude

 

[jmaurer]

The code gets generated by Outlook/Word when a Signature file gets
created... I only found where it is stored as I was trying to find out why
it won't work. I have nothing to do with it. I will however give your
suggestion a try and get back to you.

Thanks,
Claude







- Show quoted text -

Hi Claude
I have the same issue and have played with this so much my head is
spinning. It seems to work on an XPpro workstation with Outlook 2003
set to HTML format and Word as the editor. I would like to stress the
word "seems" because I am not 100% sure what the recipient will see.
Why dont you want to enable HTML format and use Word as editor?
What really has my head spinning is trying to get the signature to
work on a terminal server with Outlook 2003 and Word XP as editor.
Apparently the versions of Word and Outlook have to be the same to use
Word as the editor. If they are not the same, the selection boxes
under Mail Format tab for the editor is not even available. There
could also be some sort of security in IE or Outlook interfering, but
I played with that too with no luck. There are also GPO issues, folder
redirection, etc to contend with. If anybody can help, I would be
very thankful.
Thanks
Jim

 

[Claude]

Hi Claude
I have the same issue and have played with this so much my head is
spinning. It seems to work on an XPpro workstation with Outlook 2003
set to HTML format and Word as the editor. I would like to stress the
word "seems" because I am not 100% sure what the recipient will see.
Why dont you want to enable HTML format and use Word as editor?
What really has my head spinning is trying to get the signature to
work on a terminal server with Outlook 2003 and Word XP as editor.
Apparently the versions of Word and Outlook have to be the same to use
Word as the editor. If they are not the same, the selection boxes
under Mail Format tab for the editor is not even available. There
could also be some sort of security in IE or Outlook interfering, but
I played with that too with no luck. There are also GPO issues, folder
redirection, etc to contend with. If anybody can help, I would be
very thankful.
Thanks
Jim

Hi Jim,

The reason I do not want to (and cannot) use Word as the Editor in Outlook
is that we also use Act! (www.act.com) for contact management; Outlook
cannot make use of Word as its Editor when it is configured as the Act
E-Mail client (that is a pre-requisite).

So far the only combination that would make it show the image portion of the
signature is indeed by setting Outlook to use Word as the editor... This
works when we use Outlook on its own, outiside of Act.

As Brian also suggested I replaced the "auto-generated" HTML code by my own,
stripping off any XML ref. and putting the image in the same directory as
the HTML file. Result: not even the text portion would show; it doesn't even
seem to recognize the presence of the HTML file (although the HTML file
looks perfect when see using IE).

Claude

 

[Brian Tillman]

As Brian also suggested I replaced the "auto-generated" HTML code by
my own, stripping off any XML ref. and putting the image in the same
directory as the HTML file. Result: not even the text portion would
show; it doesn't even seem to recognize the presence of the HTML file
(although the HTML file looks perfect when see using IE).

Well, the best source I know for working with sigatures is this:
http://www.howto-outlook.com/howto/signatures.htm

If this doesn't help, I sure can't.