C
chartsmalm
I developed an insurance application using MS Word with bookmarks for the
entry of information.
There is a masthead which is an image scanned from the insurance company's
printed application form.
It has been successfully used by 13 agents to date.
One agent has this problem. When he is viewing the application everything
appears normal on the screen. When he prints it out from the applicant to
sign, the masthead is not there. Everything else is just as on the display.
He is using XP, Home with SP2. His word is 2000. He uses the computer for
very little beyond his insurance work. His wife uses it for downloading, and
printing, of digital pictures.
The lack of [printing the image when all else prints baffles me. Could it
be some setting that the Mrs. has used for photo printing that is causing the
problem?
entry of information.
There is a masthead which is an image scanned from the insurance company's
printed application form.
It has been successfully used by 13 agents to date.
One agent has this problem. When he is viewing the application everything
appears normal on the screen. When he prints it out from the applicant to
sign, the masthead is not there. Everything else is just as on the display.
He is using XP, Home with SP2. His word is 2000. He uses the computer for
very little beyond his insurance work. His wife uses it for downloading, and
printing, of digital pictures.
The lack of [printing the image when all else prints baffles me. Could it
be some setting that the Mrs. has used for photo printing that is causing the
problem?