IMAP and Outlook 2007

[Marts]

I have a couple of questions about using Outlook with an IMAP email account.

I just set it up on our PC (shared between me and my wife but logging in under
different profiles). Now, she's been using our ISP's webmail service for some
time now as she's been moving between her laptop and this computer. So I decided
to configure Outlook for IMAP operation to see if the same email base can be
shared between the two or more machines.

It auto configured OK (it detected IMAP first). It then downloaded a lot of
messages that were stored on the server side of things.

I had a look at one then I deleted it. Instead of it going to the deleted items
folder Outlook merely put a strikethrough or a line through the message title
which you see in folder view or whatever it's called.

How does Outlook delete it in the conventional sense?

Thanks.

 

[Gordon]

I have a couple of questions about using Outlook with an IMAP email
account.

I just set it up on our PC (shared between me and my wife but logging in
under
different profiles). Now, she's been using our ISP's webmail service for
some
time now as she's been moving between her laptop and this computer. So I
decided
to configure Outlook for IMAP operation to see if the same email base can
be
shared between the two or more machines.

It auto configured OK (it detected IMAP first). It then downloaded a lot
of
messages that were stored on the server side of things.

I had a look at one then I deleted it. Instead of it going to the deleted
items
folder Outlook merely put a strikethrough or a line through the message
title
which you see in folder view or whatever it's called.

How does Outlook delete it in the conventional sense?

Thanks.

It doesn't. That's how IMAP works. (It's different in Outlook 2010 I'm
told).
It's because an IMAP account mirrors what's on the server.
You can either choose to hide messages marked for deletion or you can set
Outlook to purge messages (that's how you get rid of them) with various
settings, ie on exit, or moving to another folder etc.

 

[neo]

Look under the Edit or View menu for Purge messages. This actually deletes
those marked with that strikethrough.

 

[Marts]

neo wrote...

Look under the Edit or View menu for Purge messages. This actually deletes
those marked with that strikethrough.

Thanks. When it deletes them what is done with the messages? Normally they go to
the "Deleted Items" folder. But I don't know if there is one under the IMAP ones
(I'm not on that computer at the moment so I can't check what is there).

So far, though, I'm happy with how it's working. Ages ago I tried it with Gmail.
It didn't seem to work all that well, the way that it does folders and so on
looked weird from what I recall.

My aim is to get as familiar with how it works so when my wife migrates over to
Outlook from Eudora, I can set her email up the same way. That way, if she has
problems I'll be able to help her.

 

[Marts]

Gordon wrote...

It doesn't. That's how IMAP works. (It's different in Outlook 2010 I'm
told).
It's because an IMAP account mirrors what's on the server.
You can either choose to hide messages marked for deletion or you can set
Outlook to purge messages (that's how you get rid of them) with various
settings, ie on exit, or moving to another folder etc.

Thanks Gordon.

Just got to find those settings...

The Outlook Help isn't much help, I found. I fired it up and in the search bar
typed "delete message" (without the quotes). It brought up dozens of hits, none
of which related to deleting messages, either normally or in IMAP mode.

Now, another question.

With Outlook I have a number of email accounts set up. However, with the move to
IMAP I'm only using one of them, the one that actually supports IMAP services.

The others are set to forward emails to that account. I've done this via the
respective webmail services.

So, I might receive say 3 emails that are for:

(e-mail address removed) (the IMAP account)
(e-mail address removed) (Yahoo account)
(e-mail address removed) (former ISP account that I've retained)

As (e-mail address removed) is used for the IMAP service 2 and 3 forward email automatically
to 1.

Now, I've deleted those profiles in Outlook, and just have the one email
account.

What's the best way to reinstate those email accounts in Outlook, so when an
email sent to say, me2 can be replied to from the me2 account?

Should I reinstate them but simply disable email retrieving? And have it sent
via the Me1 account? The only problem is whether the me1 ISP will allow emails
from a different domain to be sent through its servers.

The actual email accounts that I use are from a former ISP, but as all mailing
lists and most contacts use that address to send me stuff it was going to be a
bit of a pain. But because it's a dialup ISP I have a casual emergency ISP
account if ADSL goes down. So I can keep the email address. The others are Yahoo
email accounts and the DSL ISP's IMAP account.

Hope this isn't too confusing, nor the questions too dumb.

Thanks

 

[Marts]

I just set up a second account. POP3 retrieves mail from one server. Outgoing
SMTP server is pointed to the one that is an IMAP one.

However, emails send via that account are stored in the personal folders/sent
items folder.

How do I get them to be stored under the IMAP folders?

I'd like to be able to do this as it will then reflect all outbound mail on
whatever computer I use this service on. Otherwise, the sent emails stay on the
one PC in the Personal Folderse/Sent Items folder.

 

[Brian Tillman [MVP-Outlook]]

With Outlook I have a number of email accounts set up. However, with the
move to
IMAP I'm only using one of them, the one that actually supports IMAP
services.

The others are set to forward emails to that account. I've done this via the
respective webmail services.

So, I might receive say 3 emails that are for:

(e-mail address removed) (the IMAP account)
(e-mail address removed) (Yahoo account)
(e-mail address removed) (former ISP account that I've retained)

As (e-mail address removed) is used for the IMAP service 2 and 3 forward email
automatically
to 1.

Now, I've deleted those profiles in Outlook, and just have the one email
account.

What's the best way to reinstate those email accounts in Outlook, so when an
email sent to say, me2 can be replied to from the me2 account?

That's not how Outlook works. Outlook doesn't care one hoot about the
_address_ on the message. All it cares about is the _account_. If you
receive a message through a particular account regardless of the address used
to reach that account, Outlook will reply using that account and,
consequently, the mail address associated with that account will be the sender
address. You will need to manually choose the account with the address you
want the sender to see if it's other than the address associated with the
account that received the message.

Should I reinstate them but simply disable email retrieving? And have it
sent
via the Me1 account? The only problem is whether the me1 ISP will allow
emails
from a different domain to be sent through its servers.

That's what I'd do. I'd disable receiving. Most ISPs don't care what the
sending address is provided you authenticate to the server properly. Those
that do usually provide a way to associate multiple addresses with a mailbox
such as allowed by Windows Live or Yahoo.

 

[Brian Tillman [MVP-Outlook]]

I just set up a second account. POP3 retrieves mail from one server. Outgoing
SMTP server is pointed to the one that is an IMAP one.

However, emails send via that account are stored in the personal
folders/sent
items folder.

How do I get them to be stored under the IMAP folders?

You can certainly use a rule. I don't believe you can use Outlook 2007's
ability to specify separate folders for accounts to have a POP account use the
IMAP folders.

 

[Brian Tillman [MVP-Outlook]]

Thanks. When it deletes them what is done with the messages? Normally they
go to
the "Deleted Items" folder. But I don't know if there is one under the IMAP
ones
(I'm not on that computer at the moment so I can't check what is there).

IMAP accounts don't use Deleted Items (prior to Outlok 2010).

My aim is to get as familiar with how it works so when my wife migrates over
to
Outlook from Eudora, I can set her email up the same way. That way, if she
has
problems I'll be able to help her.

You may notice that with gmail you'll have a "[gmail]" root at the same level
an Inbox and under that root you'll find "All Mail", "Drafts", "Sent Mail",
etc. You can change that so all your gmail folders are at the same level as
Inbox by setting up the account to specify "[gmail]" as the root on the
Advanced tab of the account properties.