IMAP Problems - Authentication

C

craigsakid

Hi, I just installed Office 2008. Now I cannot use my IMAP account for work. I get the following message: Authentication failed because Entourage doesn't support any of the available authentication methods.

Any Ideas? I may have to uninstall this or use Mail from Apple.

Thanks,

Craig
 
D

Diane Ross

Hi, I just installed Office 2008. Now I cannot use my IMAP account for work. I
get the following message: Authentication failed because Entourage doesn't
support any of the available authentication methods.

Any Ideas? I may have to uninstall this or use Mail from Apple.

Sounds like the problems reported in this thread:


Newsgroups: microsoft.public.mac.office.entourage
Date: Tue, 22 Jan 2008 20:25:12 -0800
Subject: IMAP error -17495

Under Entourage 2008 (with settings imported from 2004, which still works),
I get this error when trying to connect to my IMAP server: "The IMAP
server's response was missing the expected command and was not
understandable." Something has changed with the new version, but would
appreciate help figuring out what...

My IMAP server is also a Notes/Domino server.

Couldn't get either program to work. tcpflow failed with some sort of
"illegal instruction" error (I don't speak Unix) after following the
instructions at the link provided, and EavesDrop just sat there doing
nothing, and had to be forced quit.


------
I'm receiving the same error (connecting to a Lotus Notes / Domino IMAP
server). This seems to be a consistent issue with Entourage. No previous
version has worked well with LN "out of the box." Usually they repair what
they have broken after an update or two.

--------------

same problem here... can't use IMAP on our lotus server. Mail.app works
fine with the same settings!

-------------
Since this is obviously a bug with the interaction between Lotus Notes and
Entourage, what is the best way for us to report this issue directly to the
MS/Mac BU?

(As I indicated previously, this bug has shown up with each Entourage
release -- thankfully fixed with service packs... you would think they would
learn from their mistakes and at least document past issues/test against
them!)

-------------------

I am also having the same problem. My problem started as soon as I upgraded
to Office 2008 for Mac, and now I can't use my email in Entourage! I have to
use Mail from Apple. Is there a bug fix for this? I have tried EVERY setting
under the sun. I am usually able to do figure this out, and have a tech
support background, but I am stuck here.
 

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