E
Efrain
I am using IMAP on Outlook XP and frequently move
messages from my Inbox to my Trash folder. I then purge
my Inbox but never my Trash folder. As a safety (since
discovering my problem), I also put a backup copy of any
item in Trash in a subfolder called Backup. So there are
two copies of each item I wish to trash.
For some reason, when I start Outlook XP at the beginning
of the day and look at the Trash folder (or just check it
when I leave Outlook open overnight), some of my messages
are permanently gone. I can't seem to find a pattern,
because it removes sporadic messages (not just the
oldest, or newest, etc.). This does not happen to any
other folder or subfolder (including the Backup folder).
I have all archiving turned off, nothing set to empty
deleted items on exit, and no settings on the IMAP server
to perform periodic maintenance (because it's my IMAP
server). I have narrowed down the problem to Outlook XP
since Outlook Express does not have the problem and
neither does my webmail interface after using them for
days, while Outlook XP always does it at the beginning of
the day (from what I can tell).
The troubleshooting logs do not provide any useful
information from what I can see, although I am not an
expert at it.
Any help and/or suggestions would be GREATLY
appreciated!!!
Thanks.
messages from my Inbox to my Trash folder. I then purge
my Inbox but never my Trash folder. As a safety (since
discovering my problem), I also put a backup copy of any
item in Trash in a subfolder called Backup. So there are
two copies of each item I wish to trash.
For some reason, when I start Outlook XP at the beginning
of the day and look at the Trash folder (or just check it
when I leave Outlook open overnight), some of my messages
are permanently gone. I can't seem to find a pattern,
because it removes sporadic messages (not just the
oldest, or newest, etc.). This does not happen to any
other folder or subfolder (including the Backup folder).
I have all archiving turned off, nothing set to empty
deleted items on exit, and no settings on the IMAP server
to perform periodic maintenance (because it's my IMAP
server). I have narrowed down the problem to Outlook XP
since Outlook Express does not have the problem and
neither does my webmail interface after using them for
days, while Outlook XP always does it at the beginning of
the day (from what I can tell).
The troubleshooting logs do not provide any useful
information from what I can see, although I am not an
expert at it.
Any help and/or suggestions would be GREATLY
appreciated!!!
Thanks.