IMAP?

J

JB

Hello
Can someone please give me some info on what IMAP is and does?
My brother-in-law's Outlook(2003) has 2 Mail Folders. Don't know how he set
this up but here's how it is.
When receiving emails, they go into folder2 inbox. He uses Webmail service
with domain and what not for his business.
His webmail quota is now full causing his emails to bounce, so my sister
wanting to help, as she is a bit more savvy than him, started to delete
emails to make space and almost had a heart attack when she found they had
all disappeared from his Outlook (AFTER she cleared the trash bin!) They are
newly weds thus he was very forgiving.

Looking at it, the only difference between the two folders in outlook is
that Folder2 receiving the emails has "IMAP folders" and "Update folder
list" so I'm guessing that IMAP is something to do with the connection
directly to the inbox in his webmail because if you delete something in
Outlook it gets a line across it and if you delete something from the
webmail it disappears from the Outlook inbox, unless you move it to Folder1
which is a pain.
He doesn't want this situation. He wants to use Outlook normally so that he
can keep the emails indefinitely.
Thanks for anything on this.
Jen
 
T

Tom Willett

IMAP just doesn't happen by mistake. The account must be specifically set up
for it. Look in Outlooks help files for IMAP.

: Hello
: Can someone please give me some info on what IMAP is and does?
: My brother-in-law's Outlook(2003) has 2 Mail Folders. Don't know how he
set
: this up but here's how it is.
: When receiving emails, they go into folder2 inbox. He uses Webmail
service
: with domain and what not for his business.
: His webmail quota is now full causing his emails to bounce, so my sister
: wanting to help, as she is a bit more savvy than him, started to delete
: emails to make space and almost had a heart attack when she found they had
: all disappeared from his Outlook (AFTER she cleared the trash bin!) They
are
: newly weds thus he was very forgiving.
:
: Looking at it, the only difference between the two folders in outlook is
: that Folder2 receiving the emails has "IMAP folders" and "Update folder
: list" so I'm guessing that IMAP is something to do with the connection
: directly to the inbox in his webmail because if you delete something in
: Outlook it gets a line across it and if you delete something from the
: webmail it disappears from the Outlook inbox, unless you move it to
Folder1
: which is a pain.
: He doesn't want this situation. He wants to use Outlook normally so that
he
: can keep the emails indefinitely.
: Thanks for anything on this.
: Jen
:
 
B

Brian Tillman [MVP - Outlook]

Can someone please give me some info on what IMAP is and does?
http://en.wikipedia.org/wiki/Imap

My brother-in-law's Outlook(2003) has 2 Mail Folders. Don't know how he set
this up but here's how it is.
When receiving emails, they go into folder2 inbox. He uses Webmail service
with domain and what not for his business.
His webmail quota is now full causing his emails to bounce, so my sister
wanting to help, as she is a bit more savvy than him, started to delete
emails to make space and almost had a heart attack when she found they had
all disappeared from his Outlook (AFTER she cleared the trash bin!) They are
newly weds thus he was very forgiving.

If your mailbox on the server gets full, you have no choice but to delete data
from the mailbox.
Looking at it, the only difference between the two folders in outlook is
that Folder2 receiving the emails has "IMAP folders" and "Update folder
list" so I'm guessing that IMAP is something to do with the connection
directly to the inbox in his webmail because if you delete something in
Outlook it gets a line across it and if you delete something from the
webmail it disappears from the Outlook inbox, unless you move it to Folder1
which is a pain.
He doesn't want this situation. He wants to use Outlook normally so that he
can keep the emails indefinitely.

Well, there's nothing really abnormal about IMAP. It may be something to
which you're not accustomed, but it's completely normal. Why is he using an
IMAP account if he doesn't like how it works? I don't know of any IMAP server
that doesn't also allow POP access, so why not switch to that account type?
The mail provider will have instructions.
 
J

JB

Yeay. thank you. Very good info. In fact I think he should keep this set up.
I have never used it so couldn't help. His ISP being business directed must
have helped configure it but he maybe didn't get it.
But after reading more it all makes sense to me so I'll pass it on.
Thank you
Jen
 
T

Tom Willett

Google would be a great tool.

:I did, but it only give info on settings, not exactly what it's about
:
: : > IMAP just doesn't happen by mistake. The account must be specifically
set
: > up
: > for it. Look in Outlooks help files for IMAP.
: >
: > : > : Hello
: > : Can someone please give me some info on what IMAP is and does?
: > : My brother-in-law's Outlook(2003) has 2 Mail Folders. Don't know how
he
: > set
: > : this up but here's how it is.
: > : When receiving emails, they go into folder2 inbox. He uses Webmail
: > service
: > : with domain and what not for his business.
: > : His webmail quota is now full causing his emails to bounce, so my
sister
: > : wanting to help, as she is a bit more savvy than him, started to
delete
: > : emails to make space and almost had a heart attack when she found they
: > had
: > : all disappeared from his Outlook (AFTER she cleared the trash bin!)
They
: > are
: > : newly weds thus he was very forgiving.
: > :
: > : Looking at it, the only difference between the two folders in outlook
is
: > : that Folder2 receiving the emails has "IMAP folders" and "Update
folder
: > : list" so I'm guessing that IMAP is something to do with the connection
: > : directly to the inbox in his webmail because if you delete something
in
: > : Outlook it gets a line across it and if you delete something from the
: > : webmail it disappears from the Outlook inbox, unless you move it to
: > Folder1
: > : which is a pain.
: > : He doesn't want this situation. He wants to use Outlook normally so
that
: > he
: > : can keep the emails indefinitely.
: > : Thanks for anything on this.
: > : Jen
: > :
: >
: >
 

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