IMF, SPAM not the junk folder

[Pierre Bru]

hi,

some SPAM seemed surprisingly not to be correctly sorted and stay in the
inbox. to check that, I added the SCL column and those mail are SLC
tagged 8. the SPAM limit is set to 3 on my IMF and in OL the SPAM check
is to the max.

what can be wrong ?

OL2K3/SP2, Exch2K3/SP2, IMFv2

TIA,
Pierre.

 

[Milly Staples [MVP - Outlook]]

IMF is a part of Exchange and the nice folks over in the Exchange news
groups will be able to handle that one.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Pierre Bru asked:

| hi,
|
| some SPAM seemed surprisingly not to be correctly sorted and stay in
| the inbox. to check that, I added the SCL column and those mail are
| SLC tagged 8. the SPAM limit is set to 3 on my IMF and in OL the SPAM
| check is to the max.
|
| what can be wrong ?
|
| OL2K3/SP2, Exch2K3/SP2, IMFv2
|
| TIA,
| Pierre.

 

[Alexander Zammit]

Use OWA to double check the Junk Email Folder for IMF is enabled:
http://www.exchangeinbox.com/articles/007/enablejunk.htm

cheers,

Alexander Zammit
WinDeveloper Software
IMF Tune - Unleash the Full Intelligent Message Filter Power
http://www.windeveloper.com/imftune/

 

[Pierre Bru]

Use OWA to double check the Junk Email Folder for IMF is enabled:
http://www.exchangeinbox.com/articles/007/enablejunk.htm

I double checked and IMF IS enabled. BTW, most of the junk email are
correctly sent to the junk mail folder. only a few of them are not :/

Pierre

 

[Alexander Zammit]

1. You need to check if the Junk Email Folder is enabled and not if IMF is
enabled. I am here talking of the settings available through OWA (as
described in the article) and not the settings at the Exchange System
Manager.

2. The fact that many are being caught might mean that you have the Outlook
client side filter catching most spam.

cheers,

Alexander Zammit
WinDeveloper Software
IMF Tune - Unleash the Full Intelligent Message Filter Power
http://www.windeveloper.com/imftune/

 

[Pierre Bru]

1. You need to check if the Junk Email Folder is enabled and not if IMF is
enabled. I am here talking of the settings available through OWA (as
described in the article) and not the settings at the Exchange System
Manager.

yes, I did what's described in the article. I just typed the answer too
fast it should had read "junk mail folder for IMF is enabled" instead
of "IMF is enabled"

2. The fact that many are being caught might mean that you have the Outlook
client side filter catching most spam.

yes but no. I used to check what spam has been caught using OWA before
running Outlook. and just to be sure, I now disabled OL anti-spam
feature, leaving only IMF do the job. and the problem is still there :/

Pierre.

 

[Alexander Zammit]

Hemmm. So basically you are seeing the SCL being assigned to 8 and it is not
moving to Junk despite it is enabled.

Can you isolate this to a few mailboxes or is it a general problem?

If yes try to disable any mailbox rules if any are configured.
Is there any other software that might be processing emails automatically?


cheers,

Alexander Zammit
WinDeveloper Software
IMF Tune - Unleash the Full Intelligent Message Filter Power
http://www.windeveloper.com/imftune/