import backup.pst files from external HD

[George S]

The screen on my wifes laptop died and using another monitor I was able to
export .pst files to an external HD. During the xfer I ran out of disk space
so I re-exported the files to another folder. I then set up a new account
under my wifes name, giving her admin authority and then installed Outlook
in her account. I then imported the .pst files into Outlook. Both computers
are running Outlook XP. The import seemed to work fine but when completed I
dicovered I had used an older backup and was missing all 2008 msgs. No
problem, I thought, I'd just import and overwrite the new data over the old
using the wizard to skip overwrite on duplicates. The new files were located
on a different disk, if that makes a difference.

No go. I keep getting a msg stating, in context, you do not ave the
apprpriate authority to perform this operation. It is the same account/user
as the first import. So how do I fix the situation?

 

[Milly Staples [MVP - Outlook]]

Number one - your first mistake was trying to import. You NEVER import native Outlook data into an Outlook profile.

See http://www.howto-outlook.com/howto/backupandrestore.htm for the proper method to set up a new Outlook installation with an old .pst file.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, George S asked:

| The screen on my wifes laptop died and using another monitor I was
| able to export .pst files to an external HD. During the xfer I ran
| out of disk space so I re-exported the files to another folder. I
| then set up a new account under my wifes name, giving her admin
| authority and then installed Outlook in her account. I then imported
| the .pst files into Outlook. Both computers are running Outlook XP.
| The import seemed to work fine but when completed I dicovered I had
| used an older backup and was missing all 2008 msgs. No problem, I
| thought, I'd just import and overwrite the new data over the old
| using the wizard to skip overwrite on duplicates. The new files were
| located on a different disk, if that makes a difference.
|
| No go. I keep getting a msg stating, in context, you do not ave the
| apprpriate authority to perform this operation. It is the same
| account/user as the first import. So how do I fix the situation?