Import/export button is grey and not working

[Danilo]

I have installed Office 2007 Slovenian version on a computer DELL with Vista
Ultimate operating system in English language with pre-installed MCAFEE
Security Center. The problem is that the import/export function in Outlook
2007 is always disabled. I fully disinstalled MCAFEE and then used: the
repair functionality available in the Office 2007 installation CD, the repair
functionality in the Control Panel (it is the same) and resetting the Outlook
toolbars. Unfortunately the problem remains. Thank you for helping me.

 

[Milly Staples [MVP - Outlook]]

The converters are an optional installation that you will need to add
through a custom installation of Office - select the Office tools tree to
add this.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Danilo asked:

| I have installed Office 2007 Slovenian version on a computer DELL
| with Vista Ultimate operating system in English language with
| pre-installed MCAFEE Security Center. The problem is that the
| import/export function in Outlook 2007 is always disabled. I fully
| disinstalled MCAFEE and then used: the repair functionality available
| in the Office 2007 installation CD, the repair functionality in the
| Control Panel (it is the same) and resetting the Outlook toolbars.
| Unfortunately the problem remains. Thank you for helping me.

 

[Danilo]

Thank you Milly, I have followed your advice by disinstalling and
reinstalling import filters using" ControlPanel-Office2007-change", but the
problem remains: the import/export button is disabled.

 

[msr]

I have the same problem.
Office setup shows I've got the converters installed.
Using Outlook 2007 and XP/2.

 

[DL]

And what are you seeking to import and why?