Import Identity vX to vX

[RichHallReps]

Hi all -

OS 10.3.9
Office vX w/ service pack 1

I let the hard drive get too full and had to copy full Microsoft User
files from the startup drive onto an external drive while reformatting
and rebuilding the startup drive.

I found there is no import for Entourage vX to Entourage vX!

I also learned that I can't just drag all the identities back to the
main drive. I get an error first telling me to rebuild my database,
then doing a typical rebuild I get "Compacting failed" & "Access
permission is denied.Trying an advanced rebuild I get "Rebuilding
failed" and "Access permission is denied."

Help, please!

and thanks in advance,

Rich

 

[Tom Stiller]

Hi all -

OS 10.3.9
Office vX w/ service pack 1

I let the hard drive get too full and had to copy full Microsoft User
files from the startup drive onto an external drive while reformatting
and rebuilding the startup drive.

I found there is no import for Entourage vX to Entourage vX!

I also learned that I can't just drag all the identities back to the
main drive. I get an error first telling me to rebuild my database,
then doing a typical rebuild I get "Compacting failed" & "Access
permission is denied.Trying an advanced rebuild I get "Rebuilding
failed" and "Access permission is denied."

I have drag-copied user identities between machines and unless the files
have been corrupted or the permissions don't match those for the target
user, tehre should be no problem.

 

[Barry Wainwright [MVP]]

Hi all -

OS 10.3.9
Office vX w/ service pack 1

I let the hard drive get too full and had to copy full Microsoft User
files from the startup drive onto an external drive while reformatting
and rebuilding the startup drive.

I found there is no import for Entourage vX to Entourage vX!

I also learned that I can't just drag all the identities back to the
main drive. I get an error first telling me to rebuild my database,
then doing a typical rebuild I get "Compacting failed" & "Access
permission is denied.Trying an advanced rebuild I get "Rebuilding
failed" and "Access permission is denied."

Help, please!

and thanks in advance,

Rich

Try re-applying all updates to Office before opening the old identity.