Import Incomplete

[videowave]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC
Email Client: pop

Error message (-40) and (2) occurred while trying to import from Entourage X to Entourage 08. I can see my 4Gig Database file in Finder - Microsoft User Data / Office X Identities / Main Identity /Database file.

How do I get Office 08 to import my last 7 years worth of emails & attachments?

Thanks Mike

 

[Diane Ross]

Error message (-40) and (2) occurred while trying to import from Entourage X
to Entourage 08. I can see my 4Gig Database file in Finder - Microsoft User
Data / Office X Identities / Main Identity /Database file.

Error -40 is a positioning error (tried to position before start of file).
This might indicate file system corruption. Try running Apple's Disk
Utility: First Aid and repairing the disk till it shows clean.

How do I get Office 08 to import my last 7 years worth of emails &
attachments?

It could be your Identity is too full. Check the Microsoft Component Plugin
in the Office X --> Office folder and see it it's 10.1.9.

Can you open your Entourage X Identity? If yes, then you can manually move
your data out and import it into Entourage 2008.

How to manually move your data. (when import fails and/or you need to move
to a new Identity same version or revert to an older version)

<http://www.entourage.mvps.org/install/manual_install.html>

See this article for help:

Rebuilding a damaged database that exceeded size limit

<http://blog.entourage.mvps.org/2007/09/rebuilding_a_damaged_database_that_e
xceeded_size_limit.html>

In case the above link does not work:

<http://tinyurl.com/4s6qv3>

As a consultant I have been very successful in recovering Entourage X
Identities if the user wasn't able to recover. To contact me off list, use
this address:

<[email protected]>

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